We are an international freight forwarder and we have one of the largest freight networks worldwide which enables us to provide the best service at competitive prices in all aspects of shipping whether it be air, sea, road or courier.

•Responsible for all day to reception tasks at Serviced Offices/Business Centre• Greeting customers and dealing with enquiries• All administration tasks – post, phone, etc• Attending viewings with potential occupiers• Responsible for all health & safety requirements

• Responsible for all accounts in South of England & Wales• Working towards new business targets• Developing new role within company• Developing relationships with existing customers

June 2009 – November 2011 Corporate Sales – Key Account Manager Responsible for the management of an accident management programme for major prestige manufacturer Visiting nationwide dealerships and bodyshops to maximise all business opportunities whilst building relationships at all levels Managing relationships with internal sales team and bodyshop partners Key Accounts include Mercedes-Benz Retail, Mercedes Benz Retail Used Cars, All Approved Mercedes-Benz bodyshops within the programme.January 2007 – June 2009 Corporate Sales/ PA Working alongside Sales Director assisting in the management of key national accounts Visiting key national accounts to all maximise business opportunities Compiling weekly management reporting data Implementing any procedural changes/new business into companyJanuary 2004 – 2007 Customer Services Manager  Responsible for the management of the customer service team  Reporting directly to Company Chairman and Sales Director  Customer meetings to maximise business opportunities Authorising of all new claims Dealing with any customer complaints Implementation & training of all new processes Appraisals & development of staff Recruitment Data Analysis producing sales reports for company Working alongside Sales Team in Achieving set targetsAdditional Responsibilities Project Management – Set-up, run & implement company-wide projects including A new company software programme Extending of inbound business hours Credit Repair – New sector  New Business – Working with Fleet & Leasing Director to implement new segment of business  Initial customer meetings Setup of agreed programme Implementation into company