Sam Mathew Email & Phone Number

Bangalore Urban, Karnataka, India

People Management: Drive employee happiness, IPM and Career management.Competence Management: Identify Competence Gaps, Development Plans and Assessments. Focus on technical as well as automation skillsUnit Management: Cost Centers owner, Absorption, utilization, EGMS Compliance and CommunicationProject Management: Customer Management, Project performance and Project FinancialsOperation Management: Delivery execution, Monitoring (e.g. efficiency, quality, SLA fulfillment.) and Process complianceProject ,3UK XIA Delivery responsible for NR-5G Wireless SA & NSA product, Feature trails and end to end services.Responsible for Project scoping, Budgeting, resource dimensioning, planning, execution, and monitoring.Analyzing additional scopes, monitor and handle change request, conflicts, and escalations.Responsible for standardization of WLA/SLA across Customer Units, Governance set-up at management levelsTransition & Transformation Program Implementation, On time performance (OTP), First time right (FTR) deliveriesWeekly/Monthly governance to assess project performance on cost, quality, and time

Bengaluru Area, India

Team Lead -leading with rigor & conviction and achieving excellent outcomes that has enabled Delivery partners in the CU to save Cost and meet our targets towards SMART Philippines in Time and with the desired quality consistently for the last 2 yearsMulti-Technology RF E2E KPIs Optimization of 5G NR, LTE, VoLTE and 3G/2G (Traffic, Drops, Data Speed, Radio quality, 5G E2E throughput, MiMo, Beam forming, Indoor and outdoor Numerology) Leading Over 15 SMEs to drive best customer Experience for Operator and subscribersInitiated and improved work process resulted project cost reduction5G Mid Band & ESS Deployment since 2021 .Achieved Best Network as per P3 benchmark platform, through field, features and parametric.Exceeded all Optimization SLA with milestones periodically Working and coordinating within complex organizational environment, Business and Technical (Acquisition, Operation, Design, Transmission, Enterprise sales, IP Core and EPC departments).Achieved significant improvement on 5G-NR EN-DC, Massive MIMO.Enhanced Carrier Aggregation Strategy (2CC/3CC) as a business strategy to improve competitiveness.In-depth knowledge of PHY/MAC/RLC/PDCP - Proposing strategies for improvementDrive Test design and analysis (Nemo, TEMS and SwissQual).

Philippines

Managing RF Performance and responsibility to improve Network Performance KPI to achieve target/standard as defined , especially in radio part LTE ,WCDMA & GSM in terms of quality, capacity and coverage.Handled Customer ( Smart Philippines) Weekly , Monthly meetings.Technical training to Customer Team( Smart Philippines)Handled Add on sales by introducing Feature Trials for LTE and NR.Successfully Lead Global Service Central Support team and handled Governance.Manage inter team dependencies and coordinate with all department to support, improve and resolving any problem related radio, core and transmission network performances issues by providing valuable input and services.Handled Umlaut (P3) benchmark preparation , which resulted in improving the scores quarter on quarter. Establish optimization quality improvement works for both routine.Provide Input into the development of contingency plans to mitigate risks/issues as the Confidential network expands and the business grows.

Telenor Myanmar

Positioned as RAN Head Role for Ericsson Myanmar-Telenor Account ( MV-Ericsson and Huawei)Key Responsibilities:Team Size of 19Ensure Network Key Performance Indicators for 2G and 3G are maintained to best values.Ensuring smooth delivery without Zero escalation.New Process introduction and automation for efficiencyMentoring team on critical requirements and challenges of the network.Weekly meeting with customer to update on MS deliveries.Co-ordination with Huawei team in order to achieve good inter-vendor operational efficiency.

Bangalore

Zain Iraq 2G& 3G Lead (Multi Vendor)E2E Responsible for delivery. Maintain and develop a team of appropriately skilled and knowledgeable engineers of 20. Regular report generation for a variety of planning related activities including project feasibility studies and justifications. WCDMA initial tuning / Pre Launch Optimization not limited to Single site verifications and cluster optimization. Providing resolution to bad WCDMA KPIs, Worst cell offender analysis Implementing parameter changes and Parameter audits, collecting regular network parameter dumps. Identifies opportunities for and participates in developing functional details of new services, features & products Maintain Existing NW with Multivendor (NSN, Ericsson, and Huawei). Worst Cell Analysis and recommendation  Accountable for Management Reports. Ensuring delivery with Zero Escalation. E2E Responsible for delivery.

Cochin Area, India

Circle SPOC A-MS Idea 3G Monitoring and reporting of agreed KPIs and capacity Utilization (network as well as cell level) and SLAs. Maintenance of agreed performance KPI’s and SLA s within the agreed limits. Network parameter tuning and optimization recommendations. Implementation of New features, Performance Analysis and fine tuning of new features & Studying the impact of new services on the network performance Analyze the KPI trends and recommend actions to improve KPIs. ISHO Improvement plan. Handles the team of 5 RNO and 1 FM support team. Performance KPI sign off with Idea.

Hyderabad Area, India

 KPI’s of Hyderabad/ ROAP which Consists of 22 BSC’s and more than 2100 Sites. Leading team of 6 Sr Engg/Engg in monitoring and resolving RF/BSS problems Monitoring Daily/Hourly, NBH/CBH Statistics. Successfully finished EDGE rollout for entire AP as special Project for 9500 Sites. Data (EDGE) Timeslot utilization / reconfiguration Gb Link utilization / reconfiguration Optimizing Data KPI. Ex: Hard Blocking, Soft Blocking,TBF Drop, Average DL throughput per TBF Monitoring of CELL/BSC level statistics extracted from counters using Business Objects.  BSC/Cell Level parameter tuning, inconsistency checks.Achievements: Cell wise TCH Drops for Hyderabad Improved from 90% to 95% and TCH drops Improved from 2.0% to 1%.Handover Success rate Improved from 91% to 96%.

Mumbai Area, India

IGTL Ltd., Bangladesh for Ericsson ABGrameen Phone (Six Months) E2E Audit for the Grameen Phone network comprising Radio, Core and Transmission to conclude which part of the network is contributing to the problem.TMIB(AKTEL) (1 Year) RF Planning, Optimization and providing CDD on the Multiband network of TMIB (Aktel) Telecom, one of the existing GSM operator in Bangladesh. Intensive RF Optimization for TMIB (Aktel) Telecom Multiband network (1800/900).Monitoring on Key Performance Indicator (KPI) through OSS RNO TOOL and Business Object (BO). Very much familiar in any of Object type and counters formula.  Post process and analyze radio coverage measurements after field measurements. Review BSC exchange data and comparing with the design values. Inspect hardware parameter settings during site audit and bandscan every BTS to verify clear frequency and identify interference. Provides list of site expansion and reconfiguration by analyzing traffic congestion, blockings and channel utilization data. FLP (Fractional Load Planning) Implementation for TMIB (Aktel) networkIGTL Ltd.,Saudi Arabia for Alcatel Lucent Coverage Planning: GSM Radio Network’s Coverage Planning using A9155 V6 for L+1 site with Rx Lev of -85 dbm. Designed search rings and located new candidates for cell sites using A9155 V6 (Transmitter, Antenna, Propagation Model and Link Budget information) Cell sectorization and Optimizing cell size and designed multiplayer. Antenna selection: Antenna selection based on frequency band, gain, beam width & clutter etc. Capacity Planning: Capacity solutions using Micro sites for hot spot areas by using traffic details per sector. Responsible for the Indoor design for two shopping mall using distributed antenna system.IGTL Ltd., Oman for client Ericsson Analyzing Layer 3 Messages & Layer 2 Controls to find Handover Failures, blocked calls, Dropped Calls & abnormal network behaviors for new on air sites

Chennai