Sam Mc Quaid Email & Phone Number

County Meath, Ireland

Dublin, County Dublin, Ireland

• Prepare for any regulatory inspections, ensuring remediation exercises are completed before inspections commence.
• Develop local Compliance Monitoring Plans with respect to each relevant client. Ensure the plans are executed effectively and that all regulatory obligations are met.
• Ensure that local Governance processes and documentation meet local regulatory expectations.
• Ensure all compliance policies and procedures (including AML/CT) are up to date factoring in regulatory developments and organisational changes.
• Ensure that AML Risk Assessments are undertaken on all regulated businesses, customers and investors, and are reviewed on a regular basis in accordance with AML policies and local requirements.
• Ensure clients are all risk rated in accordance with the Business Risk Assessment framework and proactively spot check AML/KYC documentation to ensure it is up to date and complete.

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Assisting in all areas of client support including, records, design support and collaboration with third party suppliers/service providers, maintaining best practice workflows to ensure service excellence.
• Representative at client meetings/product demonstrations.
• Conducted thorough client onboarding process’.
• Administrative coordination of client invoicing processes for any of the services provided.
• Assisting with clarification of client invoicing queries and debtor management.
• Daily collaboration with external clients and suppliers both at a local and international level.

Dublin, County Dublin, Ireland

• General administrative management support of hiring candidates, particularly sales representatives, to include onboarding and contracting.
• Provided telephone support during agreed hours where required, while also responding promptly to emails, correspondence, telephone calls and technical queries from clients.
• Handled any issues/complaints received in relation to the service provision where required.
• Assist with administration of department training requirements.
• Frequently worked on project work within the team.
• Advised colleagues on priorities and delivery dates.

Dublin, County Dublin, Ireland

Maynooth, County Kildare, Ireland