Sam Mcanally Email & Phone Number

Murfreesboro, Tn, Us

Middle Tennessee, Tennessee, United States

Assist the company in establishing new processes. Train and onboard new staff. Oversee installations on site 4-6 times per week. Maintain a rigid schedule to travel throughout middle Tennessee to estimate properties for fence construction. Serve as the primary line of communication between home owner, home office, “Before You Dig” line, and contractors. Respond to all inquiries in a timely manner and ensure customer satisfaction.-Awarded salesman of the month fourteen times.-Responsible for upwards of one and a half million dollars of revenue per year for the past three years-Deliver 25-30 weekly sales presentations, send detailed follow up quotes to potential customers-Began with a high 20% range closing rate and now averaging in the high 40% to low 50% range-Certified as an Operations Manager by the American Fence Association in Nov. 2022

Murfreesboro, Tennessee, United States

Develop relationships with local businesses, schools and organizations in Middle Tennessee to expand client base. Coordinate production and shipment to ensure deadlines are met. Perform quality customer service with clients throughout the design, production, pick-up and follow-up timeline. Ensure quality data tracking and perform office administration duties.-Helped develope efficient processes for the production of custom apparel, invoicing, art approval, customer relations management, quality control and shipping & receiving. -Helped establish a 98% customer satisfaction rating on Google.

Nolensville, Tennessee, United States

Inspected, maintained and logged inventory quality and oversaw replacement or disposal. Responded to customer and vendor inquiries in a timely manner and ensured customer satisfaction.-Established a customer satisfaction rating of 99.8% on Amazon and 99.5% on eBay.-Promoted to head of Customer Support within 60 days of employment.