Learning and implementing a new CRM system called ‘Chauffeur Driver System’ across the business.Scheduling and pricing jobs for clients and dispatching them to the drivers.Taking promotional imagery and videos of the vehicles for the website and social media. Creating Social media posts.Creating Property Brochures and window cards.Editing video footage on ‘Final Cut Pro’ to market the vehicles and properties contained within the business.Generating and sending invoices.Client acquisition for ‘Private Driver Company’.Creating reports for relevant departments to highlight business output and areas for progression.

Performing Quality Assurance checks on bookings to eliminate errors.Using the information obtained from these checks to create ad hoc reports for management. Maintaining and rectifying existing reports.Assisting with administrative tasks.

Facilitating public self-testing for the UK’s Covid-19 National Testing ProgrammeSupervising a team of 13 individuals, coordinating tasks, organising team schedules, ensuring on site activities are completed in line with DHSC Standard Operating Procedures Overseeing application of H&S controls and guidelines, operating in line with Infection Prevention & Control requirementsSupporting Site Manager with delivering toolbox talks and other staff training and development requirements

H&S Official - responsible for oversite of H&S controls within the surgery and associated reporting to ensure continuous improvementsAdministration of patient records, ensuring accuracy, filing patients records into archives, updating the NHS medical records operating system (EMIS) and coding documentation.Developing and training new standard operating procedures, overseeing staff development.Managing and leading the reception team.Resolving difficult situations with patients, handling complaints & issues.Coordinating and liaising with the doctors, nurses and clinicians to ensure needs met, attending daily briefings, cascading info, administrative support.Ordering medication for patients, booking appointments, coordinating doctor and clinical specialist appointments.Signposting patients to different health organisations.

Management of Health & Safety for students and members of Unite. Monitoring H&S protocols, accident, incident & hazards reporting and resolution, arranging site maintenance, regular safety tests and reviews and all associated reporting requirements including producing and updating RAMS