Sam Mickail Email & Phone Number

With over a decade at Compugen Inc, my journey as a Service Desk Supervisor has been marked by a commitment to operational excellence and service management. My expertise in strategic planning and ITIL frameworks has enabled us to enhance performance metrics and streamline processes effectively.Leading service teams, we've championed customer satisfaction through rapid issue resolution and robust liaison efforts between clients and IT delivery groups. The Certified Support Manager credential fortifies my ability to maintain high-quality IT services, ensuring our clients experience consistent and reliable support.