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Sam Millen-Cramer Email & Phone Number

Financial Services Professional

Location: Kingston Upon Thames, England, United Kingdom 2 work roles 1 school

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✓ Verified July 2026 3 data sources Profile completeness 86%

Role

Financial Services Professional

Location

Kingston Upon Thames, England, United Kingdom

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Sam Millen-Cramer is listed as Financial Services Professional based in Kingston Upon Thames, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sam Millen-Cramer.

Sam Millen-Cramer previously worked as PPI Complaint Handler- Telephony at Barclays and PPI Complaint support- Telephony at Barclays. Sam Millen-Cramer holds Bachelor Of Arts (Ba), Journalism from Kingston University.

Profile bio

About Sam Millen-Cramer

I have worked at Barclays twice in the PPI department in-between University terms. I have developed an extensive knowledge of Payment Protection Insurance and general complaints procedure through these roles. I am currently studying Journalism at Kingston University, however my experience working for Barclays has opened my mind to working in finance, especially while I'm on time off from University. I have a strong understanding of customer service and would say that my customer service is exceptional. My customer service skills were mainly developed in my first spell at Barclays but continued to develop in my second. Although the second time at Barclays I took a more off the phone role. Being involved in a few other project, details below. Problem solving is something which I feel strongly suited to and I have a knowledge of managing problems too. These are all skills which were exhibited in my last role at Barlcays.

Listed skills include Customer Service, Customer Service Management, Process Improvement, Complaint Investigations, and 16 others.

2 roles

Sam Millen-Cramer work experience

A career timeline built from the work history available for this profile.

Ppi Complaint Handler- Telephony

Barclays

Similar to my previous role at Barclays, exceptional customer service was key to this role. As well as taking inbound calls I also worked on an outbound calling project to contact customers about their PPI policies.I was also one of the two person team responsible for reporting and investigating Data Protection breaches. This would require a complete investigation into the event, notifying the correct team and advising problems areas where to improve their processes to prevent further DPA breaches. I also worked on cases, looking into decisioning errors and sending cases back to the correct teams to be amended before a final decision was made. As well as reopening complaints which had been decisioned incorrectly.

May 2013 - Sep 2013

Ppi Complaint Support- Telephony

Barclays

Northampton, United Kingdom

My duties included: Taking calls from customers and third party companies calling Barclays about their PPI complaints. Calls including advising callers of the status of their complaints, explaining the reasons for decisions on the complaint, conversing with other areas of the bank and correcting correspondence and resending to the customer.Reopening complaints which had been decisioned incorrectly.

Apr 2012 - Sep 2012

1 education record

Sam Millen-Cramer education

Kingston University

Journalism

FAQ

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What is Sam Millen-Cramer's role at their current company?

Sam Millen-Cramer is listed as Financial Services Professional.

Where is Sam Millen-Cramer based?

Sam Millen-Cramer is based in Kingston Upon Thames, England, United Kingdom.

What companies has Sam Millen-Cramer worked for?

Sam Millen-Cramer has worked for Barclays.

How can I contact Sam Millen-Cramer?

You can use AeroLeads to view verified contact signals for Sam Millen-Cramer, including work email, phone, and LinkedIn data when available.

What schools did Sam Millen-Cramer attend?

Sam Millen-Cramer holds Bachelor Of Arts (Ba), Journalism from Kingston University.

What skills is Sam Millen-Cramer known for?

Sam Millen-Cramer is listed with skills including Customer Service, Customer Service Management, Process Improvement, Complaint Investigations, Telephone Skills, Data Protection Act, Personal Data Protection, and Ppi.

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