Manage System76 Account ManagerManage Customer Net TermsBuild New and Existing Client Base

Manage New & Existing Business, Educational & Government AccountsManage New & Existing Reseller AccountsEducate Accounts on the System76 experience (servers, desktops & laptops)Product Information Updates to Accounts

Manage new and existing channel partners to increase product sales. Build positive working relationship with partners to ensure smooth partner services.Identify, recruit and on-board new channel partners to build business. Coordinate with partners to identify new business opportunities for revenue generation.Educate partners on product portfolio and complimentary services offered. Work with partners to conduct product presentations to end users. Provide proposals, quotations and pricings to partners. Analyze sales contracts with respect to legal and financial perspectives. Develop profitable business model based on market trends and competitor activity.Implement sales programs for product positioning and promotions. Ensure that partners are up-to-date with product information. Introduce new products and its features to partners. Conduct business review with partners and recommend improvements.

Maintain and grow account base through the use of customer database and yearly subscriptionsRenew relationships with past customers to drive future businessCall current customers to establish business relationships and provide point of contact for future needsWork with clients to understand their business needs and provide services that can help them meet and exceed their needsResponsible for multi-million dollars worth of Renewal Revenue for services associated with eSoft's hardware product line

Maintain and grow account base through proper balance of maintenance and prospecting phone callsRenew relationships with past buyers to drive future businessCall “warm sales leads” to build relationships with new clients and establish business relationshipsWork with clients to understand their business issues and provide solutions that meet and exceed their needsAchieve up-sell/cross-sell targets to enhance average order valueHandle, as appropriate, issues pertaining to your customer listFollow-up customers requests for assistance, literature, price quotes, etc.Be alert for, and report changes in market conditions, competitive activities, and customer preference/needsMeet and surpass sales goalsAttend ongoing training for product knowledge and sales techniques

Worked directly under the Director of Recruitment and observed most aspects of her positionReviewed and proposed potential employees for interviewsSat in on both phone and face-to-face interviewsWorked with Microsoft Office on multiple projects throughout the internshipDid cold calls with potential employees to perform background checks and collect information regarding their potential with the organizationScheduled interviews for the Director of Recruitment