Sam Monroe Email & Phone Number

Springfield, Ohio, United States

Providing guidance to our customers around security architecture for Microsoft Defender XDR.

Novi, Michigan, United States

I oversee the Identities and Devices solutions team and consult for SMBs in and around Michigan. I specialize in Modern Work using Microsoft Endpoint Manager and Microsoft Defender for Endpoint and Identity.

Consulting for clients in the West Coast and Rocky Mountain regions. Specializing in Microsoft Endpoint Configuration Manager (MECM), Intune, and Microsoft 365 Defender.

Springfield, OH, United States

Columbus, Ohio Area

Windows 10 imaging and upgrades, O365 ProPlus, Windows Updates, Intune and Co-Management, Windows Defender and Defender ATP, PowerShell automation, and Project Management and Support

Columbus, Ohio Area

Helping customers throughout central and northeast Ohio with Windows 10 upgrade projects and Configuration Manager implementations and upgrades.

Columbus, Ohio Area

Administration of Configuration Manager and Office 365 for the Grange Insurance enterprise. Duties include:-Software Update Deployment-Application Packaging-Windows 7 and Windows 10 imaging with OSD integrated with MDT-Office 365 administration and implementation (Office 365 C2R client, Skype for Business Online, Exchange Online, SharePoint Online)-Azure.

Midwest, USA

On-site Configuration Manager support of Microsoft Premier customers throughout the Midwest.

Columbus, Ohio Area

-Operating System Deployment, including Windows 7 Migration Project-Implementing Configuration Manager 2012 from SMS 2003-Patching using WSUS and Configuration Manager 2012-Creation and deployment of custom packages and applications-Administration of over 10000 domestic and international clients

Beavercreek, OH

-Responsible for deployment of patches to 140,000 clients-Remediation of known security issues for various applications (Flash updates, Java updates, etc.)-Deployment of operating systems via SCCM-Creates packages for specific/specialized software and advertises it to specific collections as needed

Beavercreek, OH

-Using Active Directory, responsible for the creation and modification of user accounts on NIPR & SIPR-Using SCCM Console and Client Center, responsible for patching workstations for security compliance-Responsible for hardware and software inventory-Served as the initial point of contact for troubleshooting hardware/software PC and printer issues-Tracked.

Beavercreek, OH

-Served as the initial point of contact for troubleshooting hardware/software PC and printer issues-Responsible for ensuring users’ computers meet minimum security requirements and are kept up to date-Tracked and updated tickets for all maintenance issues and requests-On-site installation of software and hardware

Beavercreek, OH

- Crisis containment of security incidents, classified message incidents, and network malfunctions- Released timely communications regarding, security incidents, classified message incidents and system maintenance and repair.- Coordinated technicians for security clean up, maintenance, and repairs.- Liaison between command leadership and service.