-Proactively reduce inventory shortage due to various causes including operational opportunities, external theft, and internal theft.-Identify, investigate, mitigate, and resolve external theft causing inventory shortage.-Lead external investigations to identify, apprehend, and prosecute repeat offenders leveraging great law enforcement partnerships.-Identify, investigate, build, and resolve internal theft cases involving team members and vendors.-Formulate strategies to protect merchandise and ensure inventory security to drive sales.-Ensure the safety and security of Guests, team members, and vendors.-Identify operational shortage opportunities and propose/enact plans to mitigate said shortage.-Lead a team of dedicated Assets Protection personnel and develop them into their next role.-Build strong partnerships with the store team to maintain an Assets Protection culture.

-Conducted external surveillance on subjects potentially causing a loss to the company.-Successfully closed out ORC theft cases through Law Enforcement and retailer partnership.-Conducted internal investigations in compliance with company policies to mitigate employee and contractor theft.-Ensured safe and secure operations are being practiced.-Built awareness throughout the store team of Loss Prevention strategies and practices.-Reduced operational shortage by ensuring Best Practices are followed.

Served as a guest centered Asset Protection team member, made consistent merchandise recoveries, prevented shortage, identified theft trends, utilized remote surveillance, and promoted a safe and secure work environment for my team.

Supervised customers throughout their escape room experience, served as the primary customer service representative, saw to it that customers felt welcome and had a good time.

Assisted in community outreach, observed patrol officers and their daily duties, conducted activities to assist patrol units, and participated in countless ride-alongs.

Assisted Criminal Investigations in various open cases, observed patrol officers conduct daily duties, assisted the community outreach unit and various events.