Sam Mousa Email & Phone Number

Stockholm, SE

Södertälje, Stockholm County, Sweden

Responsibilities and Duties- Take lead and coordinate cross functional improvement initiatives within Scania as well as with suppliers.- Act as project leader, define market and transport requirements, evaluation of suppliers, and work closely with purchasing in tender projects for new transport solutions.- Act as a process owner and support the.

Nordics & Ireland

Responsibilities and Duties- Assists in Operating Plan Development- Assists in Work Measurement Development- Conducts Auditing and Control- Conducts Operations Forecasting- Develops Reports- Gathers and analyzes data necessary to develop work measurement- Maintains data within operating plans to highlight conditions and areas for potential change- Verifies.

Nordics & Ireland

- Develops and Maintains Work Measurement to Optimize Plans - Analyzes and Develops Operating Plans - Provides Guidance and Support to Improve Operations - Conducts Operational Audits, monitors processes to adhere to the operating plans and identify any areas out of compliance for review with the operations management. - Conducts Operational Forecasting.

Sweden & Finland

- Analyzing the supply and demand of the company's forecast. - Taking note of order errors and problems in order to develop resolutions.- Looking into customer issues and order problems in order to develop solutions for them. - Planning and prioritizing operations to ensure maximum performance and minimum delay- Preparing Schedule shift according to.

Greater Stockholm Metropolitan Area

- Managing, leading and developing call center staff to extend individual skills and achieve overall objectives.- Managing and Planning the day to day operations of the department. - Monitoring the activities to ensure all service levels committed are met and exceeded.- Reporting on KPIs and track customer service metrics.- Ensuring that members of the.

Jönköping, Jonkoping County, Sweden

Cairo, Egypt

- Internship in constructing Concrete Buildings

Cairo, Egypt

Presented, promoted, and sold products to new and existing customers.Performed cost-benefit and needs analysis to tailor offerings to customer requirements.Established, developed, and maintained positive business and customer relationships.Expedited the resolution of customer issues and complaints to maximize satisfaction.Worked diligently to achieve.

Suez, As Suways, Egypt

- Internship in constructing isolated foundations for Steel Structure

Cairo, Egypt

- Internship in constructing Concrete Buildings

Cairo, Egypt

- internship in civil engineering software (AutoCAD, Revit, SAFE, and ETABS)

Master'S Degree, Engineering/Industrial Management

Bachelor Of Engineering, Construction Management, First-Class Honors

Bachelor Of Engineering - Be, Civil Engineering, First-Class Degree (Excellent With Honors Grade)