Analyzed system risk to identify and implement appropriate security countermeasures. Installed system updates, patched programs and optimized functionality. Protected secure data files and regulated access. Updated virus protection systems based on computer virus reports. Monitored server event logs to identify and resolve performance and security issues. Supported users with in-person and remote technical assistance. Audited networks and security systems to identify vulnerabilities. Provided training and support to users for both hardware and software needs. Managed user authentication and authorization of data access. Duplicated and backed up data to preserve availability and security in event of data breach. Made recommendations to improve security procedures and systems. Promoted security awareness among employees and clients to alleviate risks and breaches. Learned about latest security threats from blogs and online publications. Investigated information security breaches to identify vulnerabilities and evaluate damage. Worked closely with fellow security personnel to remedy and alleviate technology issues.