Business Support Manager
CurrentAn experienced leader of change, with an innate drive for delivering strong customer service and delivering across a range of disciplines. Focused & agile, with a proven ability to work under pressure in a rapidly changing environment. Articulate and confident, a strong & engaging communicator, able to build trusted relationships with senior stakeholders to achieve shared goals. Excellent planning & organisational skills and robust prioritisation to achieve deadlines.• Strong communication skills: excellent written, verbal & presentation skills; a professional, candid and regular presenter.• Stakeholder management: proven ability and desire to establish & build key relationships, with focused engagement to ensure maximum value is achieved• Planning/organisational: an energetic self-starter, quickly assimilates information into a clear accountable structure to deliver desired outcomes. Continuously strives for improvement to ensure simplicity & value.• Strategic development & implementation: experienced at developing strategic plans into deliverable projects, managing project governance, consistent stakeholder updates & communications for colleague & customer• Leadership: has ability to think strategically, translating vision into action, gaining buy in from all levels• Problem solving/decision making: with an eye for detail, able to quickly identify solutions, apply sound judgement & take positive action.• Influencing: extensive experience in stakeholder management, able to influence & negotiate at peer & senior levels, very self-aware & able to adapt my approach.
