↳ Managed fast and accurate email communications, utilizing data sets for efficient customer service and logistics operations.↳ Oversaw customs processing, process design, line haul dispatch, and appointment booking to ensure smooth operations and customer satisfaction.↳ Worked with a team to dispatch day drivers, collaborating with dock staff and assisting other teams as needed to optimize workflows and enhance overall efficiency.

↳ Managed projects to reduce process times. ↳ Planned and organized team-building activities. ↳ Implemented several team-member led suggestions to improve safety and job efficiency.