• Network engineer skills and experience important to support network engineers in implementation and migration events, gathering site information and plan.• Plan and coordinate network change events based on the scope of work in the region.• Complete quality check site surveys | walk downs.• Determine site preparation remediation’s (Power, cable, rack space)• Track the completion of site preparation remediation’s or post-change event remediation’s• Engage with the site business contact and local IT to build relations• Document site logistics for shipments of freight to the destination• Participate in the tracking of devices decommissioned and sent for either destruction or saving for the region

• Service US. Air Force across the nation worldwide• Perform network equipment installation, cutover, testing, and site acceptance.• Work with base personnel to isolate and resolve complex network problems• Ensure complete cutover of network functionality.• Update technical documentation and drawings to create as-build final documentation.

● Experience with All Cisco series platforms / Juniper Switches and routers in a mixed vendor multi-connection environments. ● Experience developing, documenting, installing systems and Configure ports, and protocols. Cisco IOS, router and switch configurations. ● Expertise of information technology principles, methods, and techniques as well as knowledge of the associated hardware, software, and equipment.● Plan, built and on site project manager implementation of intranet for mission critical / tactical communications.

• Analyze network requirements, operations documents, and high level system architectures to develop network solutions.• network architecture and network design documentation• Design and perform integration of new technologies into local and wide area networks• Provide advanced troubleshooting and problem resolution of complex network problems• Manage the transition and migration of networks and development of network addressing schemes

• Receive inbound client/associate inquires via phone, web chat, e-mail, and online tickets• Create case logs, Record information, establish resolution time, follow up on issues, and escalate complete issues.• Troubleshoot problems with malfunctioning software application and recommends corrective action• Direct and guide clients through resolution of technical issues. Guide users• Submit requests for product changes and other customer programming updates. • IT principles, methods, and techniques knowledge of the associated equipment. Microsoft SCCM

• Extensive experience in network project planning, pricing, executing, and reporting.• Work with contractors to establish network access and business policy.• Establishes budgets and schedules, and adapts to evolving customer requirements daily.• Ability to motivate teams to perform exceptionally over long stretches of time and in challenging situations.• Excellent technical writing skills, numerous proposals, and site plans.• Access controls interior / exterior / IP cameras / site security.

● Critical care facility 911 emergency services for the South Western Ohio area.● Function as Hands and Eyes support for network engineers to assist in troubleshooting network hardware and end user connectivity issues.● Resolve various issues that may arise from data migration, review/close tickets.● Function as team leader in daily support and field activities, interact with various levels of management, network operating center (NOC), and various other operational departments and vendors.● Completed vendor backups, maintaining server integrity and hardware environment.● Call center experience working 24/ 7 east coast support● Ability to thrive in a highly collaborative, fast-paced, growth-focused environment.

● Hands-on on-site troubleshooting, service and repairs.● Provide high level technical support and Develop Service technical documentation.● Provide on-site installation, validation and commissioning all hardware.● Create and maintain service information in the company enterprise database.● Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.● Networking expertise (TCP/IP, DNS, DHCP, VOIP, SSL, VPN, network topology, firewall.

● Deploy Windows 10 migrations legacy Windows, retail POS Back Office Windows Servers. Setup and configure with retail support Cisco switches, routers, Wireless AP’s, storage backup, printing services, data protection and data recovery services.● Windows 10 Migration Project – Migrate legacy Windows workstations have Windows secured image● Troubleshoot hardware and software problems, resolving and documenting solutions.● Migrate custom apps, drivers per user and resolving end user issues after installation.

• Support of multi-client hosting environment working in extensive secured network infrastructure.• IDSN, ADTRAN, Microwave, VHF/ UHF, DSL, OC-3,12,48,192, HDLC,OSPF, EIGRP, PPP, ATM, • Performed system upgrades, connections, installs, and assisted users with system and access issues.

Data Center Operations Support for Multi Vendors at CBTS Cincinnati, Ohio and Florence, KY facility.• Function as Hands and Eyes support for network engineers to assist in troubleshooting network hardware and end user connectivity issues.• Monitor and control HVAC, AC and DC Power, UPS, VESDA, Fire, House water supply and all building systems 24/7 using Wonder ware and site scan building management tools. • Remedy, and Service Desk ticket software and monitoring systems to ensure connectivity 24 x7.• Maintained 7 Water and air cooler Chillers, Chiller pumps, VAV and Computer room air conditioning (CRAC / CRAH) units operating 27/7 99.9% uptime in addition to all Facilities actions.• Provide information from TCP/IP PING and trace route utilities to assist in troubleshooting. • Identify end user network connectivity points in troubleshooting network issues.• Perform as needed failed hardware swap of components and logistics.• Assisted in infrastructure build and configuration projects of facilities in Cincinnati, OH; Florence KY: Hamilton, OH: and worldwide performing initial setup of data center facilities working with various project managers and vendors.• Function as team leader in daily support and field activities, interact with various levels of management, network operating center (NOC), and various other operational departments and vendors.

• Provide technical support for United States Department of Defense secured network, both classified and unclassified worldwide. • Install, maintain and upgrade hardware and software /firmware as needed and on call basis 24/7.• Experience with All Cisco series platforms / Juniper Switches and routers in a mixed vendor multi-connection environments. • Experience developing, documenting, designing, installing systems and Configure VLANS, ports, and protocols. Password recovery, Cisco IOS, router and switch configurations. • Network design, operational support, and/or configuration of network devices servers, routers, hubs, switches and hardware.• Participated in after-hours and on call support 24/7/365.• Plan, built and on site project manager implementation of the United States Coast Guard (USCG), Federal Aviation administration (FAA), Homeland security and White house communications intranet for U.S. wide communications for mission critical hardware and critical tactical communications to support today's war fighter.