Sam Norman Email & Phone Number

Kennesaw, Georgia, United States

Kennesaw, Georgia, United States

- Managed the production department and was responsible for scheduling jobs, job efficiency, quality control, managing project managers, and customer satisfaction - Oversaw and developed a team of 3-5 project managers who reported to me daily- Kept consistent communication with our material suppliers to ensure that we were operating effectively with one another - Tasked with managing the company's warranty claims, I ensured each new claim was responded to within 24 hours, and a potential solution was presented to them within the week

Atlanta, Georgia, United States

- Managed and helped to develop a production team of 2 Production Managers and 6 Sales Managers - Organized weekly team meetings focused on team development and culture - Increased our weekly production from an average of 80k/week to over 110k/week- Conducted training for all new Atlanta Branch hires - Responsible for ensuring any warranties or complaints were responded to quickly and an action plan was established and executed to ensure their satisfaction

Atlanta, Georgia, United States

- Developed new relationships with vendors and labor crews for the Raleigh, NC and Nashville, TN markets the company was opening - Assisted in hiring, onboarding and training the new production managers for each location- Designed and implemented a training process for the new production hires - Trained the new Production Managers to quickly become efficient and effective team members

Atlanta, Georgia, United States

- Responsible for managing the execution of the 1-3 projects a day. Manage the job site quality, material management, safety, timeline of project, and customer satisfaction.- Schedule the materials and personnel for each job in advance and keep track of the actual materials used on each job. Input the actual data for the accounting team and file and submit pay invoices for the crews. - Ensuring that the homeowners we worked with were satisfied and striving to collect good reviews from them.

Atlanta, Georgia, United States

- Gained a lot of experience in Salesforce CRM. Was responsible for managing, organizing, and optimizing -- Mike’s Salesforce CRM and physical client files. - Assisted with the design, creation, and implementation of communication plans and collateral materials for targeted distribution channels for business unit's products and services. - Develop and implement marketing drip campaigns

Atlanta, Georgia, United States

- Was responsible for running marketing campaigns for my branch of Student Painters- Hired a marketing crew and trained them how to market and canvas my territory- Estimated jobs and sold $50,000 in work- Hired a painting crew and was responsible for managing them efficiently and effectively - Customer service in managing a vast amount of homeowners - Built skills in scheduling and managing many different teams to bring the best value to my customers, the best schedule to my employees, and best profit for my branch

Integrative Studies With A Focus In Marketing And Leadership

Education record

Activities and Societies: Oglethorpe Baseball Player Oglethorpe Unniversity Oxford Scholar