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Sam O Email & Phone Number

Azure Cloud Escalation Engineer at Microsoft
Location: Fargo-Moorhead, United States, United States 3 work roles 2 schools
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Current company
Role
Azure Cloud Escalation Engineer
Location
Fargo-Moorhead, United States, United States
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Who is Sam O? Overview

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Sam O is listed as Azure Cloud Escalation Engineer at Microsoft, a company with 189892 employees, based in Fargo-Moorhead, United States, United States. AeroLeads shows a matched LinkedIn profile for Sam O.

Sam O previously worked as Azure DevOps at Tak Communications and IT Network Engineer at Tak Communications. Sam O holds Bachelor Of Science - Bs, Computer Science from Western Governors University.

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Microsoft

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Profile bio

About Sam O

I am an experienced Azure DevOps professional with over eight years of experience in designing, implementing, and managing CI/CD pipelines, infrastructure as code (IaC), and automated deployment processes. My expertise spans multiple cloud platforms, including Azure, AWS, and Google Cloud, with a strong focus on leveraging Azure DevOps services to enhance development workflows and project delivery.Here is what I am good at:• Cloud expertise: Proficient in deploying and managing IaaS and PaaS resources using Terraform, ARM templates, Bicep, Bash, and PowerShell.• Azure DevOps services: Skilled in Boards, Repos, Pipelines, and Test Plans to streamline workflows and ensure efficient project delivery.• Automation and IaC: Developed and managed automation frameworks and CI/CD pipelines with GitHub workflows, significantly enhancing deployment speed and consistency.• Customer guidance: Successfully guided customers in using Microsoft Landing Zones, improving deployment consistency.• Collaboration: Partnered with stakeholders to identify and address key challenges, facilitating the development of tailored, effective solutions.• Security and compliance: Championed DevSecOps practices, leading to improved security and compliance across the organization.• Performance optimization: Proactively troubleshoot and optimize system performance, ensuring robust and scalable cloud infrastructures.My Certifications:• AWS Certified Cloud Practitioner• Azure Administrator Associate• CompTIA Project+• CompTIA A+ ce• CompTIA Network+ ce• CompTIA Cloud+ ce• CompTIA Security+ ce• Azure Solutions Architect ExpertI am eager to leverage my Azure DevOps expertise to contribute to the success of a dynamic and innovative team or project, driving excellence in cloud infrastructure and deployment processes.

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Microsoft
Microsoft
Azure Cloud Escalation Engineer
redmond, washington, united states
Website
Employees
189892
AeroLeads page
3 roles

Sam O work experience

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Azure Cloud Escalation Engineer

Current

Fargo, North Dakota, United States

  • Developed and optimized IaaS and PaaS resources in Azure using Terraform, ARM templates, Bicep, Bash, and PowerShell, improving provisioning efficiency and system reliability.
  • Guided customers in using Microsoft Landing Zones, which improved deployment consistency.
  • Partnered with stakeholders to identify key challenges and requirements, facilitating the development of tailored, effective solutions.
  • Implemented Microsoft product infrastructures using IaC methodologies such as Bicep, Terraform, and ARM templates, leading to more efficient and reliable deployments.
  • Created and managed automation frameworks and CI/CD pipelines with GitHub workflows, enhancing deployment speed and consistency.
  • Engineered reusable Terraform solutions for IaC and CaC, accelerating infrastructure provisioning and configuration management.
Aug 2018 - Present

Azure Devops

  • Streamlined CI/CD processes for Business Technology, working with developers to enhance deployment efficiency and system reliability.
  • Designed and maintained enterprise-grade Infrastructure as Code (IaC) using Terraform and PowerShell, optimizing automation and resource management.
  • Championed DevSecOps practices across the organization, leading to improved security and compliance.
  • Boosted engineering efficiency by automating workflows, developing tools, and producing detailed documentation.
  • Enhanced the security posture of Business Technology by upholding best practices and strengthening overall system safeguards.
  • Set high standards for engineering and security practices, guiding the team towards improved protocols and methodologies.
Apr 2015 - Aug 2018

It Network Engineer

  • Resolved customer issues by collecting relevant data, researching, and collaborating with team members, resulting in effective solutions and improved satisfaction.
  • Ensured adherence to Service Level Agreements (SLA) for all requests, maintaining high customer satisfaction through clear expectations and reliable fulfillment.
  • Analyzed and resolved complex performance issues, utilizing in-depth product knowledge and internal support to enhance system reliability.
  • Employed trace analysis and debugging tools to diagnose and address networking problems, improving solution accuracy and customer satisfaction.
  • Proactively addressed potential issues before they escalated, enhancing overall customer experience and minimizing disruptions.
  • Completed deployment tasks to fulfill implementation requests efficiently, ensuring successful project delivery.
Jun 2013 - Apr 2015
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2 education records

Sam O education

FAQ

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What company does Sam O work for?

Sam O works for Microsoft.

What is Sam O's role at Microsoft?

Sam O is listed as Azure Cloud Escalation Engineer at Microsoft.

Where is Sam O based?

Sam O is based in Fargo-Moorhead, United States, United States while working with Microsoft.

What companies has Sam O worked for?

Sam O has worked for Microsoft and Tak Communications.

Who are Sam O's colleagues at Microsoft?

Sam O's colleagues at Microsoft include Phillip Eggleton, Outi Villet, Haritha Naga Sri, Meagan Pittman, and Jonathan Pharel.

How can I contact Sam O?

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What schools did Sam O attend?

Sam O holds Bachelor Of Science - Bs, Computer Science from Western Governors University.

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