Sam O Email & Phone Number

Fargo, North Dakota, United States

● Developed and optimized IaaS and PaaS resources in Azure using Terraform, ARM templates, Bicep, Bash, and PowerShell, improving provisioning efficiency and system reliability.● Guided customers in using Microsoft Landing Zones, which improved deployment consistency.● Partnered with stakeholders to identify key challenges and requirements, facilitating the development of tailored, effective solutions.● Implemented Microsoft product infrastructures using IaC methodologies such as Bicep, Terraform, and ARM templates, leading to more efficient and reliable deployments.● Created and managed automation frameworks and CI/CD pipelines with GitHub workflows, enhancing deployment speed and consistency.● Engineered reusable Terraform solutions for IaC and CaC, accelerating infrastructure provisioning and configuration management.● Constructed a robust and user-friendly automation framework, incorporating a custom PowerShell module, which significantly streamlined Infrastructure as Code (IaC) and Configuration as Code (CaC) processes. ● Built stateful environments with Terraform and ARM templates, streamlining enterprise-scale deployments and automation.● Led solution deployments using Agile DevOps, enhancing release cycles and boosting team efficiency.

● Streamlined CI/CD processes for Business Technology, working with developers to enhance deployment efficiency and system reliability.● Designed and maintained enterprise-grade Infrastructure as Code (IaC) using Terraform and PowerShell, optimizing automation and resource management.● Championed DevSecOps practices across the organization, leading to improved security and compliance.● Boosted engineering efficiency by automating workflows, developing tools, and producing detailed documentation. ● Enhanced the security posture of Business Technology by upholding best practices and strengthening overall system safeguards.● Set high standards for engineering and security practices, guiding the team towards improved protocols and methodologies.● Implemented security-conscious decisions across various systems and protocols, ensuring robust protection and compliance.● Managed Azure DevOps pipelines to streamline continuous integration and deployment, improving efficiency and reliability.● Automated infrastructure provisioning with Azure Resource Manager (ARM) templates, enhancing deployment speed and consistency.

● Resolved customer issues by collecting relevant data, researching, and collaborating with team members, resulting in effective solutions and improved satisfaction.● Ensured adherence to Service Level Agreements (SLA) for all requests, maintaining high customer satisfaction through clear expectations and reliable fulfillment.● Analyzed and resolved complex performance issues, utilizing in-depth product knowledge and internal support to enhance system reliability.● Employed trace analysis and debugging tools to diagnose and address networking problems, improving solution accuracy and customer satisfaction.● Proactively addressed potential issues before they escalated, enhancing overall customer experience and minimizing disruptions.● Completed deployment tasks to fulfill implementation requests efficiently, ensuring successful project delivery.● Provided expert networking knowledge to customers, expediting request resolutions and improving support efficiency.● Designed, implemented, and maintained network infrastructure for optimal performance and availability of critical business systems, enhancing overall network reliability.

Bachelor Of Science - Bs, Computer Science

Associate'S Degree, Computer Science