Sam Obrien Email & Phone Number

Leesburg, Va, Us

National Harbor, Md, Us

Lead engineer, scrum master, solutions architect, and product owner on a contract to redesign data ingest and storage capabilities for the Economic Reimbursables Division in the United States Census Bureau.• Designed and managed the development of the Rise Tracker, a web-based SOA solution using React and other AWScomponents to streamline data delivery, reporting, and storage of sensitive survey data.• Managed a team of 14 engineers developing UI/UX using Adobe XD, frontend integration leveraging REACT, and backend API development using Spring Boot and JAVA.• Successfully motivated, developed, and coached the team to use agile best practices to bring a robust suite of value-add services to launch.• Developed a testing strategy focused on alignment of test cases to requirements ensuring the client had direct traceability between system functionality and business requirements. • Ensured close collaboration with the customer by conducting user journey walk-throughs to gather feedback on design approach for components of the Rise Tracker.• Collaborated with the Census Bureau’s security team to ensure the solution met the proper thresholds to pass Authority To Test and Authority To Operate certifications.• Created a product roadmap for a minimal viable product (MVP) to deploy a working solution to the client prior to the end of the contract period of performance.

Reston, Virginia, Us

Servant leader and project lead of two teams responsible for the development of automated data pipelines for US Census Bureau’s CEDSCI Program. The CEDSCI Program enables the public to access all survey and research data through custom APIs and web interfaces.• Manage a team of 25 developers and 2 scrum masters, ensuring team goals and objectives are aligned to sprint and program increment deliverables.• Provide guidance to the team on Agile best practices to maintain routine delivery of code and bug fixes to the production environment.• Conduct weekly defect triage meetings with developers and stakeholders to keep them appraised of testing status.• Manage communication with Census stakeholders to keep them abreast of ongoing issues and paths to mitigation.• Conducted risk assessments and developed risk mitigation strategies to ensure project success.• Maintained project plans, timelines, and budgets, and tracked progress against milestones.• Collaborate with cross-functional teams to define project scope, timelines, and deliverables.

Charlotte, Nc, Us

Servant leader, product owner, and program manager for the NH Connect Mobile App. The App is used by Novant personnel for internal communications, badging, and access to other Novant services. Developed a robust and aggressive roadmap aimed at protection of clinicians and continuity of service during the COVID-19 Pandemic.• Worked with business owners and developers to gather and refine backlog items for introduction into development sprints.• Managed the advancement of new capabilities to enable staff to perform their duties during the COVID pandemic by incorporating a hand hygiene application and a COVID symptom checker into NH Connect.• Spearheaded Novant Health’s Architectural Review Board by acting as a sponsor to product teams wishing to add both clinical and non-clinical technologies to the Novant infrastructure.• Coordinated and advised vendors about the integration of SaaS solutions into Novant’s technology framework.• Assessed security parameters, such as disaster recovery, user authentication, and high availability to ensure a seamless user experience after integration.• Developed the Novant Health Mobile Center of Excellence, streamlining development of mobile features, staff, and infrastructure to use the same technology stack, development roadmap and processes. Enabled mobile features to be developed once and deployed to both clinical and patient facing applications simultaneously.• Represented the Mobile Center of Excellence Team during program reviews with senior executives to keep them apprised of milestones, risks, and mitigations. Focused primarily on new initiatives under development to support and improve communication and adherence during the COVID pandemic and expansion of capabilities within Epic Care Everywhere.

Hyattsville, Maryland, Us

Managed a team of 25 engineers responsible for the development and testing of a Call Center as a Service (CCaaS) solution to support the 2020 Decennial Census. The CCaaS solution maintains telephony, CRM, quality, and data storage components of a call center in a private cloud. The CCaaS solution was developed by IBM, GDIT, Cisco, TTEC and Vidoori leveraging PEGA as a framework for AI powered decision-making. As an expert in software testing and integration, I provided advice and recommendations about people, processes, and technology to executives, program managers, and engineering teams.• Worked closely with architects, managers, software engineers and business stakeholders to understand each segment of the solution.• Developed both high-level and low-level system architecture documents enabling the teams to understand their inputs and outputs.• Conducted daily training sessions to enable better communication and understanding of the CCaaS solution by the teams.• Worked directly with Cisco engineers and database architects to design and support an outbound dialer to reach out to customers who were dropped in the IVR.• Provided a robust set of test data and phone numbers to simulate outbound dialer responses and how the CRM desktop would react to real-world scenarios.• Prepared the solution for Authority to Test (ATT) and Authority to Operate (ATO) certifications required by the US Census Bureau by ensuring proper adherence of test cases to a requirements traceability matrix.• Awarded Certificate of Appreciation from the US Census Bureau for proactively anticipating the COVID crisis and ensuring teams were positioned to support remotely as needed.

Chantilly, Va, Us

Worked directly with General Charles Pede, Judge Advocate General of the US Army, to modernize the capabilities of his office. The Judge Advocate general is responsible for all legal matters involving the United States Army and its personnel. This critical project was the first subscription based private cloud introduced to the US Army and became the standard for future private cloud integrations by the United States Army.• Successfully managed and ensured strategies for software development, maintenance, testing, and code deployment were executed flawlessly and exceeded the expectations of the customer.• Created policies and procedures for source code control using Microsoft Team Foundation Server and Visual Studio.• Architected a framework for test case documentation, automation, and requirements definition using Selenium,Cucumber, JIRA, Confluence and JIRA Helpdesk.• Briefed and prepared Project Managers and System Administrators on product positioning and network dependencies required for successful code deployment.• Spear-headed the introduction and adoption of cloud technologies to the Office of the Judge Advocate General. This enabled the migration of the entire enterprise from Lotus Notes and Domino to .Net Core using PaaS and SaaS technologies from Microsoft Azure.

Atlanta, Ga, Us

Evangelized and architected the high-level design for the Equifax Insider Threat Program. The Insider Threat Program combines financial risk triggers with other behavioral patterns to determine a potential security threat.• Developed a data flow sequence leveraging KAFKA and connected micro-services to collect and analyze financial information about cleared individuals.• Worked closely with senior developers, sales executives, user experience designers, and project managers to integrate internal applications; eliminating redundancy and ensuring features are delivered on time with a high degree of quality.• Developed and tested microservices in Azure Cloud that collected data from PayChex, Social Security Administration, Thompson Reuters, and Equifax to determine financial risk triggers.• Architected an automation testing framework using Postman, Katalon, and MS SQL to validate API responses and database state to support enterprise projects.• Developed manual test cases to validate system to system API responses from CMS (Centers for Medicare and Medicaid Services).

Stamford, Ct, Us

Lead Technologist and QA Engineer for the Advanced Technology Group for more than 10 years. Developed a daily briefing report that gathered the success and failure rates from all data centers to determine root cause. The analytics were used to proactively determine if there were inherent software defects or if issues could be addressed through training. This briefing report is still in use and is supported by Splunk instead of the Pearl code I developed more than 15 years ago.• Lead tester and subject matter expert on the development of a Device Service Bus to enable store bought devices to range and connect to the TWC network.• Ensured software on circuit (SoC) for all high-speed data devices met the capabilities to be provisioned on the Time Warner Cable network. • Developed and tested the Time Warner Service Definition Language (TSDL) that was used to manage bootup, reboot, and firmware updates of all devices from various vendors in the Device Service Bus.• Managed and architected the testing requirements that enabled the migration of the technology stack from Java to an Oracle ESB SOA framework.• Key contributor to the transition of data center and device capabilities from copper to optical networks enabling customers to receive gig-speed download and upload rates at home.• Developed an automation framework that automated more than 3000 manual test cases usingParaSoft, TestNG, Jmeter, and LISA ITKO. Reduced feature time to market by nearly 20% from 6 months to 4 weeks

Reston, Virginia (Va), Us

Managed enterprise data audits, cleansing and data warehouse testing using SQL and custom Oracle stored procedures to provide operational analysis and reporting support to internal departments relying heavily on accurate data from the data warehouse.Created customized reports using PERL and C++ to extract data from system log files in order to monitor order flow activity. These reports allowed managers and developers to identify system inefficiencies and opportunities to augment business processes.

Jacksonville, Florida, Us

Reported system issues and upcoming enhancements to senior management and the partner services organization through the development of an online technical support bulletin.Work with developers and other data analysts to design and implement a reporting data mart to help Partner Relations Department collect and evaluate data pertaining to partner domain registration and renewal trends.Developed and maintained database reports using stored procedures, perl, and shell scripts to aid NSI marketing and partner relations department with monitoring order flow activity to identify system inefficiencies and training opportunities.

Jacksonville, Florida, Us

Management of the largest domestic partner accounts, with registrations averaging 25,000 domain names per month, and customer purchases averaging 1.75 million dollars per month. Partners included Yahoo, Earthlink, Verio/Tabnet, Melbourne IT, and TierraNet.Developed and maintained a working relationship between NSI and its corporate partners by scheduling weekly teleconferences and providing on-site technical training to the partner’s staff. Led to highest grossing partner portfolio in the Partner Relations DepartmentDefined the needs and expectations of the partner to management by documenting requirements for product enhancements and leading cross-functional development teams in pre-launch activities to limit partner exposure to any system down-time.

Master'S Degree, Computer And Information Systems Security/Information Assurance

Master Of Technology (M.Tech.)

Bachelor Of Science (B.S.), Health Information Systems-Environmental Biology