Sam Pack Email & Phone Number

• Sr. Solution Architect duties expanded into becoming a subject matter expert on many of the proprietary Zoom product offerings. I also assist with building out processes for the team, including creating documentation.

Auburn, Alabama, United States

• From February 2021 through March 2022, I worked in a post-sales role as a SA on the newly created Advanced Services team within the Professional Services organization. My time was predominantly spent assisting.
• From June 2020 through January 2021, I worked as a SA in a pre-sales role. During this time, I assisted large and enterprise customers develop solutions to uncommon problems that were not well documented.

Alpharetta, Georgia, United States

• Work directly with senior leadership of a global web collaboration and communications company, on all internal IT/IS requirements
• Hands-on leadership and support for implementations, integrations, problem identification and resolving issues
• Responsible for the management, direction, and budgeting of the Corporate IT and PMO Operations, consisting of 4 global teamso Global IT Project Managers Office - Software development projects for billing, contracting.
• Define best practices and continuous improvement of processes within each group
• Manage relationships and agreements with vendors and VARs to help make company-wide purchasing decisions for internal hardware and software licensing (HP, CDW, Microsoft, VMWare, Symantec, Mimecast, etc.)

Alpharetta, Georgia, United States

• Direct operations of Global IT Project Management Office including Project Managers, ScrumMasters, and Business Analyst
• Oversee operations of Corporate IT System Administrators team
• Oversee internal curriculum and training for Agile project management framework used by the Global IT PMO
• Direct report hiring and management

Auburn, Alabama, United States

-Organizational unit manager responsible for personnel, as well as budgeting, acquisition, maintenance, and scheduling of an inventory of air emissions testing equipment.-Managed IT operations for three offices in Alabama including budgeting, requisitions, end user support, and all hardware or software implementation projects

Valley, Alabama, United States

Led global software development teams in the delivery of critical software development projects in support of the largest teleconferencing provider in the world.

Auburn, Alabama, United States

• Managed all of the IT operations for six offices across four states in the Southeastern U.S. including budgeting, requisitions, end user support, and all hardware or software implementation projects
• Manage the IT portion of new office setup and relocation projects
• Managed projects assisting the EPA and FEMA in the Katrina disaster area that setup network infrastructures for the emergency relief coordination sites
• Design and installation of audio/video/IT aspects of multiple conference rooms
• Mentored others through Weston’s Individual Development Planning program