Sam Padilla

Sam Padilla Email and Phone Number

Administrative Director and Owner @ North Salt Lake, UT, US
North Salt Lake, UT, US
Sam Padilla's Location
North Salt Lake, Utah, United States, United States
About Sam Padilla

With over a decade of experience in operations and customer success, I've honed a deep understanding of what it takes to drive a company forward. At Silver Reef Mine, my mission is to ensure operational excellence while prioritizing safety and sustainability. My commitment to these principles is in lockstep with the organization's culture, and I'm dedicated to bringing a diverse perspective that enhances our collective success.In my most recent role at Smart Rain, I oversaw customer service retention for over 420 clients, ensuring satisfaction through proactive engagement and effective troubleshooting. My ability to collaborate with development teams to refine our systems and app demonstrates my commitment to continuous improvement and customer-centric growth.

Sam Padilla's Current Company Details
Silver Reef Mine and Transportation

Silver Reef Mine And Transportation

Administrative Director and Owner
North Salt Lake, UT, US
Sam Padilla Work Experience Details
  • Silver Reef Mine And Transportation
    Administrative Director And Owner
    Silver Reef Mine And Transportation
    North Salt Lake, Ut, Us
  • Silver Reef Mine And Transportation
    Administrative Director/Owner
    Silver Reef Mine And Transportation Nov 2015 - Present
    Utah, United States
    • Implemented and developed the Silver Reef Mine. Manage the overall operations outside the mine, such as raising capital, purchasing equipment, providing the correct safety attire, and verifying that the work area is clear of any hazards. Ensure structural integrity of the mine while drilling and removing excavated ore. Participating in the milling of the ore to create sample products to determine the most mineral rich rock.
  • Smart Rain
    Customer Success Manager
    Smart Rain May 2021 - Jun 2024
    Salt Lake County, Utah, United States
    Oversaw the process of customer service retention within Smart Rain for over 420 clients. Interacted with new, existing, and potential customers regularly. Responsible for troubleshooting issues and questions that arose for their irrigation system. Ensured customer satisfaction and growth. Assisted the Development Department with issues and errors in the system/App.
  • Superior Filtration Products
    Floor/Product Manager
    Superior Filtration Products Aug 2019 - May 2021
    North Salt Lake, Utah, United States
    • Responsible for managing the production of the air filtration system and ensuring that employees are knowledgeable about their duties and training them where appropriate. Trained on all air filtration machines including dye-cut, printing, and construction of individual units. Organize and develop production schedule and ensure quantity and quality of each product. Prep materials and schedule for night shift so they are ready to go upon arrival. Spanish translation for owner, managers, and other staff as needed.
  • Lowes Home Improvement
    Department Manager
    Lowes Home Improvement Aug 2013 - Jul 2014
    West Bountiful, Utah, United States
    • Developed a superior team of associates to provider outstanding customer service. Duties included merchandise stocking and special ordering product. Acquired expertise in forecasting customer's needs and providing appropriate solutions. Responsible for managing inventory and shrink budget and the overall performance of the Plumbing Department while maintaining proper control of payroll and controlled expenses. Earned a reputation as a valuable and cooperative manager by being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations.
  • Highlights
    Branch Manager
    Highlights Jan 2002 - Aug 2013
    • Business generalist with record of achievement in applying marketing, administrative and human resource skills to effectively manage projects and ongoing operations. Accountable for case control and the overall operations and profitability of all business generated in the state of Utah. Generated successful business plans, wrote performance reviews, and managed over 40 employees. Trained and developed staff members and examiners statewide in an effective and efficient manner. Analyzed employees, vendors, and examiners to determine problem areas and to provide additional education and/or systematic changes to refine the overall system. Negotiates contractor expenses and adherence to DOT, NHTSA, and OSHA regulations. Oversaw and grew the BluePrint for Wellness Program throughout the state of Utah. Created one of the best on-time performance records in the diagnostic testing industry.Selected Accomplishments:Achieved the "Top 20" in the US for quality, revenue, and turnaround time. Opened and trained several new offices across the country.Nominated Office of the Year three timesReduced outside operating expenses from 46% to 32%
  • Lowe'S Home Improvement
    Head Cashier -West Bountiful
    Lowe'S Home Improvement 2010 - 2013
  • The Corps
    Sales Representative/Digitizer
    The Corps Jan 2001 - Jan 2002
    Over the five years at The Corps, increased sales and moved into different positions as skills increased. Achievements as a Sales Representative included: Established and maintained customer relationships within the military industry. Designed emblematic logos using all Adobe products and a digitizing program. Implemented a new order form and control system which was used by other Sales Representatives. Created and distributed a catalog to clientele based on military contracts Increased business and customer base throughout the San Diego area
  • The Corps
    Office Manager/Production Manager
    The Corps Jan 1997 - Jan 2001
    Liaison between Sales Representatives, embroidery, screen print, and ball capmanufactures.* Accountable for purchasing material, imputing orders, coordinating productionschedules, and shipping products to international customers.* Designed new artwork and logos for Sales Representative to present to clients.* Problem solved all shipping and billing discrepancies.* Responsible for accounting functions including Account Receivable and AccountsPayable.* Created and maintained a LAN Network.

Sam Padilla Skills

Purchasing Crm Analysis Employee Training Sales Networking Training Customer Satisfaction Interviews Negotiation Management Time Management Team Building Procurement Customer Service Leadership

Sam Padilla Education Details

Frequently Asked Questions about Sam Padilla

What company does Sam Padilla work for?

Sam Padilla works for Silver Reef Mine And Transportation

What is Sam Padilla's role at the current company?

Sam Padilla's current role is Administrative Director and Owner.

What schools did Sam Padilla attend?

Sam Padilla attended Santa Barbara City College.

What skills is Sam Padilla known for?

Sam Padilla has skills like Purchasing, Crm, Analysis, Employee Training, Sales, Networking, Training, Customer Satisfaction, Interviews, Negotiation, Management, Time Management.

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