Act as liaison and mediator to all partnership groups,liaison between partners,ceo and office staff,Set agendas and run board meetings and carry out their resolutions. Attend finance and committee meetings, Address individual partnership meetings as necessary.

RTA assistance (vehicle registration) Assisting in property ownership transfers through the trustee’s office. Issuing of new UAE residence and renewal of visas. Rent negotiations. Assisting the client for DEWA and DU registrations. Property inspection (move-in and move-out) Rental disputes and filling cases through DLD and RDC.Ensuring trouble-free move-in and move-out with key handover. Responsible for maintenance issues for the owners/tenant’s property.Keeping a record of all inventories before and after the move-in and out. Liaising with various contractors to find the best quotations for the owners/tenant’s property (maintenance issues)Rent collection from the leaser. Emailing notice periods for the renewal of contracts.

Issuing tenancy contracts, Ensuring trouble-free move-in and move-out with key handover. Responsible for maintenance issues for the owners/tenant’s property. Keeping a record of all inventories before and after the move-in and out. Liaising with various contractors to find the best quotations for theowners/tenant’s property (maintenance issues) Rent collection from the leaser.

• Handled major Events ensuring all operations ran smoothly with no room for errors. • Coordinating with various customers and making sure all requirements are met as per the required work order. • Liaising with musicians across UAE to put forth events and musical shows as needed by the desired situation.• Logged staff attendance and performance levels. Responsible for managing and providing feedback. • Conducted Interviews for new recruits and arranging their Employment Visas.

Headed everyday team operations with an aim to deliver unmatched/prompt services to customers while maintaining hassle-free communication with Projects Implementation Team and delivering maintenance services for activating new/re-furbished stores. Provided leadership, coached, and developed a team of 35 Customer Sales and Services Agents and further motivated them to achieve contact centre and individual targets.  Overhauled the operational functionality from basic standards delivery structure to a world class service driven operations.  Imperative in ensuring “Emirates Group” leadership in customer service arena by benchmarking contact centres against industry peers and standards.  Implemented fresh ideas to meeting business objectives by maintaining and improving operations, monitoring performance, managing system and process improvement and strong workforce planning.  Facilitated Manager in driving departmental performance by conducting performance reviews ensuring that objectives and development plans are clearly set out followed by providing regular feedback to team members and management.  Delivered strategies for continuous growth identification and implementation of network quality best practice through interaction with the wider contact centre management team, EGHQ & Quality Officers, as a Quality Monitoring Champion.  Acting as a custodian for customer complaints and steered measures to reduce the complaint resolution lifecycle by investigating the issues and interfacing with internal teams and management to recommend remedial/corrective action.  Provided necessary on job instructions and training to staff and new joiners and regularly conduct briefings to update the team on necessary operational changes and on sales policies and contact centre procedures including use of tools and applications.