AeroLeads people directory · profile
Sam Peters Email & Phone Number
Head of Customer Success
at
Comulate
1 work email found
@pacbell.net
1 phone found area 415
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success
Location
San Francisco Bay Area, United States
Company size
Who is Sam Peters? Overview
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Quick answer
Sam Peters is listed as Head of Customer Success at Comulate, a with 29 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at pacbell.net, phone signal with area code 415, and a matched LinkedIn profile for Sam Peters.
Sam Peters previously worked as Head of Customer Success at Assembled and Senior Director, Customer Success at Tripactions. Sam Peters holds Bachelor Of Arts (B.A.), American Studies, Concentration In Identity And Consumer Society from University Of California, Berkeley.
Company email context
Email format at Comulate
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*@pacbell.net
68% confidence
AeroLeads found 1 current-domain work email signal for Sam Peters. Compare company email patterns before reaching out.
Profile bio
About Sam Peters
Customer Success leader committed to empowering teams and customers to achieve their most ambitious goals. Our customer's success is my team's success is my success. Inspiring ownership, autonomy and accountability. Driving Innovation and measurable impact. Helping to build and refine customer success practices in a fast paced, dynamic, ever-changing start up environment. Our Customer Success Management team is focused on increasing adoption, usability and effectiveness of SaaS products to help expand and grow a customer's business. In-depth use case analysis to align the product with strategic objectives. We partner with our customers to define clear success metrics and execution strategy to ensure value optimization which leads to smooth renewals year after year. We also concentrate on upsells, cross-sell opportunity identification, churn mitigation, relationship building, customer case studies and advocacy programs.
Listed skills include Program Management, Leadership, Project Management, Staff Development, and 20 others.
Current workplace
Sam Peters's current company
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Comulate
12 roles
Sam Peters work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
Current
Jul 2022 - Present
Senior Director, Customer Success
• Lead Corporate and Growth CSM teams globally• CSMs drive launches, adoption, expansion and advocacy• 92.48% retention rate in FY 21
Jan 2021 - Jul 2022
Director, Customer Success
• Director of Commercial Customer Success at TripActions• Scaling customer growth and delight in business travel with a team of highly talented and motivated CSMs• 86% product adoption covering a customer base of 1,200 customers
Jul 2019 - Jan 2021
Manager, Customer Success
• Manager of Mid-Market Customer Success Managers• 93% average product adoption across the team in FY 21• 67 average NPS across the team in FY 21
Jun 2018 - Jul 2019
Sr. Manager, Customer Success
• Manage a team of 6 Customer Success Managers• Implemented Customer Success CARE Framework (Customer Advocacy, Adoption, Retention, Expansion focused KPIs)• Launched “Narvar Community” – programmatic approach to scale SMB customer base with automated touch points and product-trigger based logic to increase engagement – 70% increased log-in rate YTD• Implemented Risk and Retention process + benchmarks – achieved 1.2% churn rate 2016• AWARDS: “Narvar Citizen” Award Q1, 2017 (Employee of the Quarter as voted by the Leadership team)
Apr 2016 - Jun 2018
Team Lead & Customer Success Manager
• Managed portfolio of ~160 customers, ~$6m TAV, Fin Serv and Higher Ed verticals • Metadata Subject Matter Expert • 2015 Metrics: 99.3% logo retention, 103.9% net retention, $463k CS Identified Upsell • AWARDS: Save of the Month Feb and May 2015, Upsell leader Q2 2015, Box Specialist June2015
Jun 2014 - Apr 2016
Program Manager
• Stanford Center for Professional Development – PM for #1 strategic partner; Increased Stanford online enrollments by 32% and on campus enrollments by 11% in 2013• Stanford Certified Project Manager, SCPM – July, 2013• Google on-site contact; delivered 35 courses in 2011, grew student base from 1056 to 1233• Managed and developed on-site courses for Visa, Cisco, E-Bay and Juniper Networks
Jul 2010 - 2014
Esl Teacher
English Centers For Children (Ecc)
• Improved TOEFL writing test scores by 23% overall in ESL Gold Writing class• Facilitated and supported an after school computer study program• Taught intensive grammar and conversation lessons to students aged 7-16
Jan 2009 - Feb 2010
Head Coach
• Obtained “E” Coaching license • Won annual Charity Cup Showcase division (May 2007) • Runner up Pegasus Gold Cup Showcase division (June 2008)
Apr 2007 - Jan 2010
Internal Wholesaler - "Regional Marketing Associate"
• Obtained 13 new clients (Producing Financial Advisors) and 49 new accounts• Grew AUM from $42,000,000-$52,000,000 (#1 sales territory in first quarter, 2008) • Illustrated investment proposals, securities analysis, and sales ideas for Financial Advisors
Dec 2007 - Dec 2008
Service Center Representative
• Obtained series 7 general securities license • Brokerage team leader for Instant Knowledge Base web site development team• Earned monthly productivity awards in February and May 2007
Oct 2006 - Dec 2007
2 education records
Sam Peters education
Bachelor Of Arts (B.A.), American Studies, Concentration In Identity And Consumer Society
University Of California, Berkeley
Stanford Certified Project Manager (Scpm)
Stanford University
FAQ
Frequently asked questions about Sam Peters
Quick answers generated from the profile data available on this page.
What company does Sam Peters work for?
Sam Peters works for Comulate.
What is Sam Peters's role at Comulate?
Sam Peters is listed as Head of Customer Success at Comulate.
What is Sam Peters's email address?
AeroLeads has found 1 work email signal at @pacbell.net for Sam Peters at Comulate.
What is Sam Peters's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Sam Peters at Comulate.
Where is Sam Peters based?
Sam Peters is based in San Francisco Bay Area, United States while working with Comulate.
What companies has Sam Peters worked for?
Sam Peters has worked for Comulate, Assembled, Tripactions, Narvar, and Box.
How can I contact Sam Peters?
You can use AeroLeads to view verified contact signals for Sam Peters at Comulate, including work email, phone, and LinkedIn data when available.
What schools did Sam Peters attend?
Sam Peters holds Bachelor Of Arts (B.A.), American Studies, Concentration In Identity And Consumer Society from University Of California, Berkeley.
What skills is Sam Peters known for?
Sam Peters is listed with skills including Program Management, Leadership, Project Management, Staff Development, Change Management, Pmp, Management, and Cross Functional Team Leadership.
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