Sam Pettman

Sam Pettman Email and Phone Number

Group Business Systems Director | Leadership | Strategy | People Development | CRM & ERP Systems | Project Delivery | Business Infrastructure | Process Improvement | Problem Solving @ Cloud Nine Hair
harrogate, north yorkshire, united kingdom
Sam Pettman's Location
Harrogate, England, United Kingdom, United Kingdom
Sam Pettman's Contact Details

Sam Pettman personal email

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Sam Pettman phone numbers

About Sam Pettman

I'm an experienced leader with a proven ability to deliver results and I have a passion for developing people. I consider myself to be highly organised, detailed and efficient; skilled at engaging and influencing others in the drive for continuous improvement and collaborative ways of working. Accomplished in project delivery, process improvement and integration across numerous business functions.

Sam Pettman's Current Company Details
Cloud Nine Hair

Cloud Nine Hair

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Group Business Systems Director | Leadership | Strategy | People Development | CRM & ERP Systems | Project Delivery | Business Infrastructure | Process Improvement | Problem Solving
harrogate, north yorkshire, united kingdom
Employees:
63
Sam Pettman Work Experience Details
  • Cloud Nine Hair
    Group Business Systems Director
    Cloud Nine Hair Mar 2020 - Present
    Harrogate
    Responsible for directing the implementation of global business processes, with focus on the CRM solution and it's integration with all other operational business systems, but also the development of the wider IT systems and process infrastructure in line with both Cloud Nine Group’s Business strategy and its IT/Technology strategy.
  • Cloud Nine Hair
    Interim Consultant / Project Management For Crm Implementation
    Cloud Nine Hair Mar 2019 - Feb 2020
    Harrogate, United Kingdom
    Review and assessment of 3rd party CRM platforms resulting in a preferred partner to build, customise and integrate the chosen solution. Integral components to successful project delivery include a full review and revision of current processes and procedures across the business and analysis, migration and integration of customer data. Achieve objectives of improving customer experience, streamlining processes, improving internal efficiencies, driving business intelligence and ultimately improving profitability.
  • Premier Farnell
    Global Head Of Marketing Operations, Sales Integration & Crm
    Premier Farnell Jul 2015 - Nov 2017
    Leeds, United Kingdom
    Leading a global team of over 20 individuals across four complementary sub functions:(1) Marketing Operations (directing marketing planning, campaign prioritisation, execution, budgeting and process improvement)(2) Marketing Workflow (developing a globally integrated marketing workflow solution - Workfront® - with over 150 users enabling effective management of activity and budgets)(3) Sales Integration (improving sales engagement, communication and sales campaign deployment) (4) CRM (developing a £1.1million per annum global CRM system - Salesforce.com - with over 1400 users enabling a single view of the customer and greater efficiency of multiple teams)
  • Premier Farnell
    European Head Of Marketing Operations (Including Sales Integration And Design & Content)
    Premier Farnell May 2012 - Jul 2015
    Leeds, United Kingdom
    Working in partnership with the Marketing Director Europe, to fully support and drive the direct Marketing Leadership Team to deliver a best in class multi-channel marketing organisation. To develop and improve marketing processes and ways of working, aligning with key stakeholders and sharing best practices across the marketing organisation. Responsible for embedding a culture of focused action, continuous process improvement and accountability for strategy driven ROI results.
  • Premier Farnell
    European Crm Manager
    Premier Farnell Feb 2011 - May 2012
    Building and leading a multi-skilled team to develop and drive plans for an evolving European CRM system that maximises user experience, drives adoption, exploits functionality and delivers efficient CRM processes across multiple business units. Creating efficiencies and commercial triggers for the European sales and marketing organisation and supporting segmentation, sales hunter behaviour, ACB (active customer base) and eRelationships.
  • Premier Farnell
    European Clm Process Manager
    Premier Farnell Jun 2009 - Feb 2011
  • Premier Farnell
    Marketing Campaigns Manager
    Premier Farnell Feb 2007 - Jun 2009
  • Premier Farnell
    Siebel Marketing Manager
    Premier Farnell Jan 2005 - Feb 2007
  • Premier Farnell
    Product Campaign Manager
    Premier Farnell May 2003 - Jan 2005
  • Premier Farnell
    Marketing Co-Ordinator Then Senior Marketing Co-Ordinator
    Premier Farnell Oct 1999 - May 2003
  • Pace Micro Communications
    Channel Marketing
    Pace Micro Communications Nov 1995 - Aug 1999

Sam Pettman Skills

Customer Lifecycle Management Prince2 Registered Practitioner Salesforce.com Siebel Crm Prince2 Lead Generation E Commerce Marketing B2b Email Marketing Leadership Sales Online Marketing Management Direct Marketing User Experience Multi Channel Marketing Segmentation B2b Marketing Product Management Strategy Customer Relationship Management

Sam Pettman Education Details

Frequently Asked Questions about Sam Pettman

What company does Sam Pettman work for?

Sam Pettman works for Cloud Nine Hair

What is Sam Pettman's role at the current company?

Sam Pettman's current role is Group Business Systems Director | Leadership | Strategy | People Development | CRM & ERP Systems | Project Delivery | Business Infrastructure | Process Improvement | Problem Solving.

What is Sam Pettman's email address?

Sam Pettman's email address is sa****@****net.com

What is Sam Pettman's direct phone number?

Sam Pettman's direct phone number is +4411334*****

What schools did Sam Pettman attend?

Sam Pettman attended Lancaster University, Leeds University.

What skills is Sam Pettman known for?

Sam Pettman has skills like Customer Lifecycle Management, Prince2 Registered Practitioner, Salesforce.com, Siebel, Crm, Prince2, Lead Generation, E Commerce, Marketing, B2b, Email Marketing, Leadership.

Who are Sam Pettman's colleagues?

Sam Pettman's colleagues are Sophie Spink, Rose Appleyard, Chris Cheshire, Martha Barnett, Vijai Kumar, Molly Eve Cooper, Mahek Sultana.

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