Sam Phung Email & Phone Number

San Mateo, Ca

San Francisco, Ca

• Perform VMware ESXi Configuration and Administration• Deploy virtual and physical servers (ESXi, Windows and Redhat operating systems)• Troubleshoot Windows and Linux OS issues• Provide hardware and software support to business users• NetApp Storage Administration• Allocate NFS storage to VMware vSphere infrastructure and RedHat Linux servers• Manage DNS records for servers• Execute Installation Qualification documents

ONYX PHARMACEUTICALS, An Amgen subsidiary – South San Francisco, CA I have worked in the IT department at Onyx in several different roles:Manager, Systems Services (4/2013 – 6/2014)• Led a team of SME and vendor partners to ensure stability and scalability of systems environment• Led/monitored systems enhancements• Managed project issues and risks• Conducted project team meetings• Adhered to SOX and FDA compliance controls• Collaborated with cross-functional teams to complete projects in a timely manner• Participated in systems/applications validation projectsConsultant / Systems Engineer 2 / Network Engineer 2 (10/2008 – 3/2013)• Setup and maintain Highly Available Citrix NetScaler SDX and VPX• Installed Cisco Catalyst 4500 switches and connected to campus network• Configured Cisco Nexus 7000/5000 for data center storage and servers• Implemented Kerberos Authentication for Single Sign On• Managed vendors and consultants to complete projects• Mentor and train junior technician in development of technical skills• Created work instructions and troubleshooting instructions to assist Help Desk technicians to resolve lower level support issues• Resolved escalated tickets from other technicians • Manage CommVault and vRanger for backups and recovery• Build and Maintain VMware vSphere infrastructure• Manage Random Password Manager server• Manage Microsoft Rights Management Service• Manage corporate Microsoft SQL Server• Maintain Windows Active Directory group policy• Serve as subject matter expert in Enterprise Managed File Transfer system• Setup and maintained F5 Load Balancer• Setup and maintained SharePoint 2007 and Performance Point Servers• Assist with Cisco Switch and Firewall configurations• Assist with Corporate Headquarters relocation and expansion• Worked with vendors to get a new building wired for network connectivity

• Mentored and trained junior staff in development of technical skills• Performed daily monitoring, maintenance and backup of Windows 2000/2003 domain• Successfully completed system and data migration from Windows NT domain to Windows 2000/2003 Active Directory domain within time frames and with minimal downtime• Assisted in developing and maintaining Windows Active Directory security policies, as well as large-scale systems design, configuration and implementation• Support, maintained and designed core network services like DFS, RAS, DNS, DHCP, WINS, PPTP and Terminal servers• Performed regular software updates/releases to testing, staging and production environments.• Performed standard systems administration type tasks including server builds, security updates, software installs, and systems troubleshooting.• Imaged, setup and configured new Windows 9x, NT 4.0, 2000, XP and Server 2003 for network operations using HP Proliant hardware• Messaging migration included Exchange 5.5 to Exchange 2000 and to Exchange 2003• Maintained and serviced printers and other hardware• Performed Cisco VPN Concentrator configuration, monitoring and troubleshooting• Performed Cisco switch, routers and PIX configuration• Performed Cisco IPS configuration and monitoring• Managed NetIQ AppManager suite to monitor network performance and failure• Managed McAfee ePolicy Orchestrator for Virus software deployment and updates• Setup, configured and maintained Cybernetics Virtual Tape Appliance for network backup over iSCSI protocol• Performed enterprise backup of critical servers using Veritas BackupExec

San Francisco Bay Area

• Administered and configured Windows NT and 2000 Servers running on Compaq Proliant Servers• Administered Microsoft Exchange Server 5.5 and 2000• Reorganized Windows NT file server and upgraded to Windows 2000 Server• Performed installation and configuration of MS SQL Server 7.0, GFI Fax Server, RIS, Group Policy and DFS services on Windows 2000 Servers• Setup and administered internal RAS, PPTP, VPN, DNS, DHCP, WINS, FTP, IIS and Terminal services• Installed new software releases, system upgrades, evaluated and installed patches and resolved system related problems• Setup and configured Toshiba Tecra laptops with Windows 2000 Professional• Configured, monitored and maintained WatchGuard Firebox II firewall and setup of a DMZ zone• Configured HP LaserJet Printers and setup on print server• Performed backup of all servers using Veritas Backup Exec 8.5 on a DLT device• Setup Cisco’s IP phone using Cisco Call Manager and voice mail using Unity server• Serviced, maintained, and upgraded hardware and software of all nodes throughout the network• Provided technical support to end users

• Performed desktop/laptop imaging running Linux operating system• Installed and configured SAMBA server• Recompiled Kernel to meet specific hardware configuration• Setup and configured VMware to run Windows on IBM ThinkPad laptops• Troubleshoot PC hardware (desktops, laptops, printers, modems, NIC) running Linux, Windows 98/NT 4.0 Workstation and related user applications such as Word, Excel, PowerPoint, Netscape Communicator, StarOffice• Configured HP LaserJet Printers and setup on print server• Provided technical support to end-users

• Assembled and disassembled of computer units. Installed and configured of various optional cards and upgrades• Installed Windows 95/98 operating systems and other peripherals such as printers and hubs• Monitored the operations of the Windows NT 4.0 and Novell Netware networks, Database Center, and Haystac Island (Cal State Hayward Online Catalog System)• Provided faculty with support and answered technical questions especially concerning applications and operating systems• Installed and tested network drops