Sam Pool Email & Phone Number

London, England, Gb

London, United Kingdom

Norway

As part of my Master's degree major project, I collaborated with Vilda, an exciting Norwegian startup helping to connect people with green finance to retrofit (upgrade the energy efficiency) their homes. The concept of 'Efficia' was born, giving Vilda valuable user research in UK and offering an alternative route by focusing on synergizing with property portals. By delving deep into the world of green financing and retrofitting, my research identified a unique opportunity within the homebuying… Show more As part of my Master's degree major project, I collaborated with Vilda, an exciting Norwegian startup helping to connect people with green finance to retrofit (upgrade the energy efficiency) their homes. The concept of 'Efficia' was born, giving Vilda valuable user research in UK and offering an alternative route by focusing on synergizing with property portals. By delving deep into the world of green financing and retrofitting, my research identified a unique opportunity within the homebuying process. It proposed a service that not only eases the process of home retrofitting but also aligns with the interests of banks, thus stimulating the flow of green finance. - Conducted interviews and developed journey maps to gain insights into homeowner needs and uncover opportunities related to the installation of energy-saving solutions in their homes.- Developed user interfaces and prototypes showcasing energy-efficient solutions and financing choices.- Organised and executed usability testing sessions to gather feedback, refining the platform's design based on user insights Show less

Coventry, England, United Kingdom

Project Manager for industry project group work for ScS. We introduced a multifaceted service concept for ScS, featuring a Sales Assistant Tool for personalised consultations, a Home Style Assessment quiz for tailored furniture selections, and an Immersive VR Experience for real-time previews of home transformations.- Conducted comprehensive user interviews and crafted survey questions, deriving actionable insights for a digitally-integrated physical environment in alignment with ScS's… Show more Project Manager for industry project group work for ScS. We introduced a multifaceted service concept for ScS, featuring a Sales Assistant Tool for personalised consultations, a Home Style Assessment quiz for tailored furniture selections, and an Immersive VR Experience for real-time previews of home transformations.- Conducted comprehensive user interviews and crafted survey questions, deriving actionable insights for a digitally-integrated physical environment in alignment with ScS's objectives.- Collaborated on the mobile UI design and produced a low-fidelity prototype, enhancing customer experiences and aligning with sales-driving strategies- Developed the final video showcase and co-presented to the client, effectively communicating design solutions and garnering positive feedback on project quality and impact Show less

Bristol, England, United Kingdom

- Leading group lessons for beginner/intermediate tennis players of all ages- Assisting the Head Coach in developing strategies and delivering quality lessons for performance level tennis players- Independently managed private sessions for a range of clients

Bristol, England, United Kingdom

Kingscote, England, United Kingdom

Master Of Arts - Ma, User Experience And Service Design, Distinction

Activities and Societies: 22/23 BUCS Tennis Programme Design Research Methods Usability, Principles and Practice Design for Behaviour.

Bachelor Of Arts - Ba, Film/Cinema/Video Studies, First Class Honours

Google Professional Certificate, Ux Design, 97%

Those who earn the Google UX Design Certificate have completed seven courses, developed by Google, that include hands-on, practice-based.

Education record

Education record