Sam Porter Email & Phone Number

Windsor, Colorado, United States

Work with Students, Teachers and Administrators on solving technology problems.Responsibilities include:- Support Chromebooks, iPads and MacBooks (includes hardware, software, OS and inventory)- Support classroom technology including: smart TV's, AppleTV, projectors and phones- Support STEM Class technology including: 3D Printing, 3D CAD and Robotics- Provide Admin duties with G Suite including: user maintenance, Google Classroom integration support and G Suite product support- Provide Support for GoGuardian including: Admin duties, Filtering settings, monitoring student activity and training teachers on use of product.- Support copiers/printers including: sanitizing copiers, replacing toner/drum/waste containers, keep inventory of supplies, clear paper jams, make repairs to copiers and work with Xerox on larger copier issues.

Johnstown, Colorado

Perform first article inspection, final inspection and inspection tool calibration. Support cell leaders with daily production issues. Mentor machinists that are new to the industry.

Fort Collins, Colorado Area

Provide support for PTC Windchill PDM products for PTC Partners. Responsibilities:- Assist Partner with installing, configuring and administering web-based enterprise applications and databases.- Analyze, research and resolve implementation issues.- Author and publish Knowledge Centered Support (KCS) resolution articles for use by internal and external customers.- Lead webinars focused on issues directly related to Partners and the problems that they see on a daily basis.

Fort Collins, Colorado Area

Provide customer support for OneSpace Designer Drafting (ME10) 2D drafting package and OneSpace Designer Modeling (SolidDesigner) 3D modeling package.Responsibilities:- Assist with installation of license server product.- Assist with claiming and transferring licenses.- Assist with installation of Modeling and Drafting products.- Answers questions about the use and customization of the products.- Troubleshoot issues with the software.- Troubleshoot issues with customer computers and networks.

Fort Collins, Colorado, United States

Multirole position within the Engineering Department that included the following:- implementing Engineering Changes including: updating 2D/3D drawings/models using HP ME10 and SolidDesigner, updating Bills of Materials and working with purchasing and manufacturing departments.- new product design by working with rapid prototyping team to design and test new fuel controls- CAD Administrator included: OS install and update of HPUX workstations, install and update of CoCreate ME10 and SolidDesigner CAD products, implementation of user interface customization and evaluation of other CAD/CAM and tolerance stack up software.