Sam Pradeep Email & Phone Number

Sheffield, England, United Kingdom

Leeds, United Kingdom

Day to day management, co-ordination, administration and provisioning of Lines & Data Circuits including correct the provisioning process for stuck orders, submit orders manually using different supplier portals and investigate through problems occur before the line goes live,

Sheffield, United Kingdom

Involved in develop network solutions for various requirement and environment

Sheffield, United Kingdom

Provide unique design solution for the business need.Presenting the solution. Coordinate engineers through out the implementation.

Sri Lanka

Responsibilities: Gather user requirement, Prepare tender documents, Design solution, Presenting/demonstrating solution to client, Handle technical clarifications via email, telephone and meetings, Implementation of the system ( Installing, Configuring, testing/ proof of concept), Preparation of system handover documents, Training NOC engineers and Network Administrators, 1st and 2nd line customer support (Assist with answering customer incidents, Liaison with customers to clarify incident details, Troubleshooting, Escalation of service request / Incidents through appropriate channels and levels as required.• Implementation of DDOS Protection, Network Visibility and Traffic Management System with Arbor Networks – USA• Wireless Networking Solution for Triple Play Services with Ruckus Wireless – USA• Network administration (cisco) Responsible for the LAN network within the company. Installation and maintenance of Linux based mail server.

Master Of Science (Msc) In Information Systems Security, Computer And Information Systems Security/Information Assurance, Merit

Network Security. Intrusion Detection Systems. http://www.shu.ac.uk/prospectus/course/432/

Bsc (Hons) In Information Technology, Information Technology, 2.1

Activities and Societies: Active member of organizing and R&D team in national computer systems and network conference Sri Lanka.