I am a passionate, commercially minded leader with 10+ years of experience in customer success, new business development, and strategic planning with a track record of overdelivering in rapid growth environments.With extensive experience in high-growth start-ups and established brands, and a proven ability to drive revenue growth and build high-performing customer-facing teams. I thrive on combining strategic thinking with hands-on involvement, excelling in both strategic planning and direct team collaboration.I am fortunate that I have had ample opportunities in my career to do what I truly love:• Hiring, coaching, and day-to-day leadership of customer-facing professionals, instilling a mindset of continuous improvement.• Leading teams globally, and delivering results strong results in both established and new markets• Growing contract value, while improving NPS• Developing and implementing sales playbooks and GTM strategies• Change management• Building out user-friendly reporting packages• Public speaking and brand advocacy