Sam Randles Email & Phone Number

Ft Worth, Tx

Assisting clients with solving problems in Dev Ops. Microsoft Power Platform integration, PowerBI reporting and analysis, SQL Server development and automation.

Dallas, Texas, United States

Built out reporting during COVID-19 for credit report halts based on federal guidelines and the interpreted business requirementsDelinquency Reporting for Mortgage Servicing across all MBS products, in addition to process and exception reporting for Loss Mitigation, Property Management, Escrow, Customer Service, and Call CenterIntake existing reporting and implement in Power BI server, transition to PowerBI CloudGathered, produced, and presented internal quarterly KPI reporting to upper managementBuilt excel tool using VBA that expedited providing reports and worked with RPA automation group

Irving, Texas

Experience with SQL Server, Excel VBA, Black Knight Products (MSP,Loansphere), Power BIBuild reports and reporting tools for Servicing which includes Foreclosure, Default Support, Collections, Claims, Cash, REO, Telephony, Bankruptcy, Loan Administration, QA, Loss Mitigation, LicensingManage data across tables, stored procedures, daily executed jobs, and SFTP connectionsImplement process improvement and analysis by updating procedures and collaborating across departments

Lewisville

Communicate with investors, analysts, and management on information pertaining to the company, operations, developments, financial performances, and business drivers.Maintain database of investor contacts and tracks activities.Ensure compliance with all regulations applicable to communications with investors and analysis.Support monthly program reviews by highlighting risks and opportunities, and communicating cost issues.Identify anomalies through analysis to help mitigate project conditions with management.

Lewisville

Monitor quality control and maintain communication with attorney firms and outside vendors to ensure foreclosure timelines are met.Complete root cause analysis of foreclosure issues to identify process improvements or gaps and engage appropriate parties to remediate.Review and correct delinquency reporting for Freddie Mac, Fannie Mae, and special investors.Approve legal costs and invoices submitted by attorneys.Support and compile data for internal and external audits.

Lewisville

Manage delinquent mortgage portfolios.Resolve customer delinquency through cost effective solutions.Provide monthly collection reporting and projections to management.Assist multiple lenders in processing payments, providing information, and data collection for loan modifications.Support orientation and provide training of new staff members.

Plano, Texas

Meet and exceed sales goals. Coordinate merchandising and marketing price lists. Provide knowledge to customers to make educated decisions. Manage and build a database of clientele and records. Mitigate customer issues in quality and performance.