Sam Raue Hebert, Csm Email & Phone Number

South Elgin, Il, Us

Brightly Built Solutions helps you uncover meaning through communications, operations, career & culture-building support. Reach out for people and project management, content services, career coaching, and community and nonprofit leadership.Brightly Built Solutions, LLC, was established in September 2024. Work completed before this date was done as Sam Raue Hebert Editorial or simply Samantha Raue Hebert.

Elgin Pride supports physical, financial, and emotional wellness for the Elgin area queer communities and allies. In addition to holding a pride parade and festival each June, Elgin Pride provides year-round free and low-cost family-friendly activities. www.elginpride.comI began working with Elgin Pride as a volunteer in June 2023, started working as a lead event organizer in late 2023, and in autumn 2024 became Elgin Pride's first executive director.

Chicago, Illinois, Us

I support the AllCampus content team, providing guidance to writers, editors, and content specialists to foster their creativity, align creative ideas with marketing strategy, and leverage data and modern practices to create accurate, compelling and effective copy at scale.AllCampus is a leading online program management services provider that helps universities evolve their academic programs and exceed the ever-evolving expectations of students. We are lifelong learners, quantitative data geeks and creative thinkers with a mission to make higher education more affordable, more accessible, and more equitable for all. allcampus.com

My position at Anaconda was eliminated as part of a layoff. Now I'm looking for remote content or operations roles while also enjoying the beautiful Chicago summer, dog-sitting every chance I get, and cruising garage sales in search of vintage Pyrex!

Austin, Texas, Us

-Write marketing and product copy for Anaconda Learning products-Build, document, and refine Learning content production processes-Define user and buyer journeys-Set standard product terminology-Perform comparative research to inform go-to-market strategy for new product line-Test Learning products to ensure quality

Austin, Texas, Us

Product content strategy work- Drive technical content development and curation for end users and creators of open-source software- Develop and refine content strategy for anaconda.cloud- Maintain cross-functional editorial calendar- Create original content- Manage third-party content contributions- Produce content using WordPress, Froala, and bespoke content management systems- Plan and produce monthly practitioner-focused webinars (https://anaconda.cloud/search?query=webinar)UX work- Write and edit web copy and in-product copy using Figma and Miro- Coordinate between UX, Operations, and Marketing teams to enforce brand standards and best practices- Compose, produce, and deploy transactional product emails using Mandrill and MailChimp- Audit and improve content-centric user experience across the product suiteOperations work- Establish and improve processes within Tech and Product teams and across the company- Track and report on content performance using Google Analytics, Heap, VWO, and in-house tools- Implement agile practices throughout the company as part of cross-functional agility guild- Plan division events and on-sitesKey achievements- Project-managed the anaconda.com website redesign (a complete front-end and back-end overhaul), coordinating across 3 three agencies and 30+ stakeholders- Co-led content development for the private preview of our Learning products- Improved anaconda.cloud SEO in partnership with the tech team and our SEO vendor- Identified content management system enhancements to increase content throughput by 30%- Established cross-company Content Creators Guild to establish and socialize content best practices organization-wide- Defined content operations best practices for Developer Relations team- Organized and improved tech and product town halls- 2022 co-host, Anaconda Olympics :)- Started Employee Resource Groups at Anaconda

Chicago, Il, Us

I created compelling communications to market Much, a full-service law firm with offices in Chicago, IL and Newport Beach, CA. • I wrote and edited social media and website copy, presentation decks, press releases, employee bios, internal communications, and event collateral. • I managed the firm's LinkedIn and Twitter accounts and our editorial calendar, plus provided website content strategy. • Using Vuture, Concep, and InterAction, I created and sent internal and external email campaigns and event invitations. • With InDesign, Illustrator, and Canva, I designed and produced marketing materials and social media graphics. • I edited and produced the firm's podcasts. • I tracked, analyzed, and reported on key content and employee performance metrics. • I produced internal communications and managed the firm's intranet. • As part of a team, I strategized and communicated about diversity, equity, inclusion, and belonging initiatives. I also conceived and managed the firm's 2021 Pride event. https://www.muchlaw.com/https://twitter.com/MuchShelistLaw

Chicago, Il, Us

I led a content production department that included content developers, visual designers/producers, writers, project managers, business analysts, Scrum masters, schedule coordinators, quality assurance analysts, line managers, and operations directors. • I partnered with Implementation, Product, and Quality Assurance leaders to ensure customer satisfaction and product quality, decreasing the defect rate and maintaining high CSAT scores year over year.• In addition to overseeing our hundreds of daily deadlines and deliverables, I was responsible for budgeting, staffing, hiring, and long-term planning.• My department also owned product content strategy initiatives such as legal review, accessibility audit, style guide, and help content.• The department also contained employee working groups that concentrate on training, hiring, process improvement, and product testing and analysis. Key achievements• I grew the team from 33 to 59 over three years while using strategic staffing and process improvement to improve our staff-to-customer ratio each year. • In 2017 my team rebuilt the product, moving from Flash to HTML5. This cut down technical debt and made ALEX mobile friendly.

Chicago, Il, Us

I led our team of production specialists, apprentices, and assistants to create client-specific versions of ALEX, the Jellyvision Benefits Counselor. I grew the team from 8 to 33 full-time employees over two years, plus oversaw the creation of production internship and apprentice programs. I oversaw the creation of internal and external product documentation.

Chicago, Il, Us

As part of a 4- to 8-person team, I built the Benefits Counselor product using JavaScript and proprietary content authoring software. I also served as the writer, producer, and project manager for 50 customer implementations, organized customer data, and developed the majority of our production processes.

Chicago, Illinois, Us

I managed the Journal of Healthcare Management and Frontiers of Health Services Management. I also line edited, copy edited, proofread, and managed multiple undergraduate and graduate textbooks and executive-level continuing education books.

Newark, Nj, Us

I created custom marketing solutions for hospitals and health plans. I also wrote content and worked with freelance vendors. Working collaboratively with account managers and designers, I ensured that clients' ideas were translated into effective, appealing final products.While I worked there, the company was known as StayWell Custom Communications.

La Crosse, Wi, Us

I managed the production process, from developed manuscript to printers’ proofs, for books, online courses, and CD-ROMs. I also copyedited and proofread expert-level real estate, appraisal, and engineering titles.My responsibilities also included ensuring the quality of online courses and making changes using an XML editing tool; contracting, evaluating, and processing payment for freelance editors, typesetters, and indexers; coordinating reprints, ensuring accurate text changes with quick turnaround; and hiring and managing editorial interns.

Naperville, Il, Us

Among my favorite accomplishments: I managed the production of the New York Times best-seller Poetry Speaks to Children and also managed the series launch of The Sourcebooks Shakespeare line.My blended editorial, administrative, and acquisitions position brought me a wide range of experiences including audio and photo curation, contracts administration, multimedia production, catalog production, managing sales meetings, and much more.

Certificate, Recovery Support Specialist

User Experience Design Bootcamp

Bachelor Of Science - Bs, Psychology; Supporting Coursework: English And Rhetoric

Education record