Sam Richardson

Sam Richardson Email and Phone Number

Vice President @ Walgreens Boots Alliance
Beeston, GB
Sam Richardson's Location
Nottinghamshire, England, United Kingdom, United Kingdom
Sam Richardson's Contact Details

Sam Richardson personal email

n/a

Sam Richardson phone numbers

About Sam Richardson

Co- leading the development & delivery of a multi-year, multi business unit Retail (BPO - SAP enabled) Transformation Programme. Developing plans on behalf of Walgreens, Boots UK & Rite-Aid (for ultimate implementation into 15,000 retail stores) Working globally & cross-divisionally, to drive shared best practice process design and to deliver susatained process efficiency and cash savings / profit growth within the WBA retail org.

Sam Richardson's Current Company Details
Walgreens Boots Alliance

Walgreens Boots Alliance

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Vice President
Beeston, GB
Website:
walgreensbootsalliance.com
Employees:
130155
Sam Richardson Work Experience Details
  • Walgreens Boots Alliance
    Vice President
    Walgreens Boots Alliance
    Beeston, Gb
    View
  • Walgreens Boots Alliance
    Senior Director
    Walgreens Boots Alliance Sep 2017 - Present
    Uk & Us
    Operating within the largest global Pharmacy, Health, Wellness & Beauty enterprise, working cross- divisions / terratories to shape, design & direct significant retail process change initiatives. Working in collaboration with divisional business units to prepare and then deliver transformational BPO / BPM programmes that are underpinned by modern retail technology. Developing & governing retail platform capabilities and best-practice processes in order for these assets to be futher optimised over time.
    View
  • Walgreens Boots Alliance
    Divisional Business Lead
    Walgreens Boots Alliance Jan 2016 - Present
    United Kingdom
    Co- leading the development & delivery of a multi-year, multi business unit Retail (BPO - SAP enabled) Transformation Programme. Developing plans on behalf of Walgreens, Boots UK & Rite-Aid (for ultimate implementation into 15,000 retail stores) Working globally & cross-divisionally, to drive shared best practice process design and to deliver susatained process efficiency and cash savings / profit growth within the WBA retail org.
    View
  • Boots Uk
    Head Of Customer Experience & Validation
    Boots Uk Apr 2015 - Dec 2015
    Nottingham, United Kingdom
    Supported the formation of a new 'think-tank' team with joint-accountability for the development of new customer propositions across Heath, Beauty & Digital markets & channels. Introduced new test & validation processes and worked on the validation of all new concepts, including the preparation & set up of 'lab' stores; 'working new propositions until the worked'
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  • Head Of Boots Customer & Colleague Support Centre
    Head Of Customer & Colleague Support
    Head Of Boots Customer & Colleague Support Centre Nov 2013 - Apr 2015
    Nottingham, United Kingdom
    Lead the Boots Customer and Colleague Support Centre. Responsible for managing all contacts into the Head Office from our Customers or Stores and providing Operational and HR shared services support for all Colleagues and Managers inside the organisation through both internal & 3rd party operating models.
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  • Alliance Boots
    Head Of Retail Operations Efficiency & Development
    Alliance Boots Jan 2012 - Nov 2013
    Lead the development of a long-range efficiency strategy targeted at delivering in year & future year benefits through operational improvement initiatives (BPO) and systemic changes. Working with other Division (Walgreens) and 3rd Parties (IT enablers) collaborating on best practice across all areas of retail operations: Supplychin, Stores and support functions
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  • Boots
    Head Of Business Processes & Change Management
    Boots Aug 2009 - Jan 2012
    Currently leading a transformational change programme targetted at optimising retail process best practice, underpinned by system capability, process simplification (lean sigma) and cultural / behavioural business change interventions
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Sam Richardson Skills

Retail Change Management Stakeholder Management Project Planning Customer Service Project Delivery People Development Six Sigma Customer Experience Team Leadership Marketing Communications Coaching Merchandising Fmcg Business Strategy Performance Management

Frequently Asked Questions about Sam Richardson

What company does Sam Richardson work for?

Sam Richardson works for Walgreens Boots Alliance

What is Sam Richardson's role at the current company?

Sam Richardson's current role is Vice President.

What is Sam Richardson's email address?

Sam Richardson's email address is sa****@****s.co.uk

What is Sam Richardson's direct phone number?

Sam Richardson's direct phone number is 01932 87*****

What skills is Sam Richardson known for?

Sam Richardson has skills like Retail, Change Management, Stakeholder Management, Project Planning, Customer Service, Project Delivery, People Development, Six Sigma, Customer Experience, Team Leadership, Marketing Communications, Coaching.

Who are Sam Richardson's colleagues?

Sam Richardson's colleagues are Karen Chandler, Ramy Eskandar, Sukyee Cheung, Alfredo Bevacqua, Zafar Hussain Noor Hassan, Andrew Wolfberg, Christine Girgis.

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