Sam Robbins Email & Phone Number

Garner, Iowa, United States

In my role, I am responsible for managing and resolving various IT support tickets that cover a broad spectrum of technical issues. I configure and maintain KnowBe4, an important tool for security awareness training and phishing simulations. My work also involves light server configuration, ensuring that servers are properly set up and maintained for optimal performance and security. I also handle light network troubleshooting and configuration. Additionally, I configure and maintain printers… Show more In my role, I am responsible for managing and resolving various IT support tickets that cover a broad spectrum of technical issues. I configure and maintain KnowBe4, an important tool for security awareness training and phishing simulations. My work also involves light server configuration, ensuring that servers are properly set up and maintained for optimal performance and security. I also handle light network troubleshooting and configuration. Additionally, I configure and maintain printers, resolving any issues that arise to ensure consistent functionality. Show less

Iowa, United States

In my Internship role, I worked on lower-level issues building my fundamental knowledge of computers. This included printer configurations, desktop configurations, diagnosing of all issues whether server/network/hardware, and working closely with the rest of the infrastructure division to enhance their jobs and learn their disciplines. Additionally, I was working intermittently between my AAS Degree at NIACC and my senior high-school year.

Associate Of Arts And Sciences - Aas, Information Technology

Education record