Sam Rocha Email & Phone Number

Laredo, Texas, United States

Responsible for day-to-day operations to increase efficiency and growth. Research and develop market strategies to stay competitive and profitable. Ensure business is up to date with city and health code requirements. Collaborate with other local entities to advocate for local businesses and non-profit organizations.• Create all financial reports for submission to bank and business accountant. • Develop all marketing strategies for multi-media platforms.• Manage 25+ employees and create training documentation for new employees. • Delegate staff responsibilities to ensure maximum production and growth.• Create budget and contracts with third party local venders.• Responsible for responding to all employee and customer concerns. • Lead community outreach events and network with local business owners and non-profit organizations.

San Juan, Puerto Rico

Responsible for day-to-day operations to increase efficiency and growth. Created and amended SOPs and ensured deliverables were completed and presented in a timely manner. Ensured that company processes were compliant with FEMA standards and regulations. Managed continuing education and training of government policy amendments regarding FEMA processes and procedures.• Implemented and managed all team operations to ensure projects were completed efficiently and within budget. • Managed and supervised over 35 employees to ensure compliance and goals were met.• Participated in the hiring and training of all new staff.• Managed a diverse and multi-disciplinary team of professionals.• Created marketing initiatives and implemented industry standard business practices.• Delegated staff responsibilities to ensure maximum production and growth.• Managed employee concerns through collaboration with Human Resources.• Co-led presentations to clients, including government agencies, municipalities and NPO’s.• Negotiated and finalized contracts with clients and stakeholders.

Pasadena, California, United States

• Administer and monitor manufacture objectives, sales challenges, and incentives.• Maintain a professional and healthy business relationships with lending institutions.• Hire and train new staff members and introduce them to our process of selling cars and customer service.• Provided leadership and direction to New/Used sales staff.• Submit all deals prior to entering Finance Department. Handle all advertising and promotional strategies.

San Antonio, Texas Area

• Responsible for the overall operation, profitability, and efficiency of both variable and fixed operations • Administered and monitored manufactures objectives, sales challenges, and incentives• Provided leadership and direction to all departments and conducted daily meetings with department heads to ensure profitability and efficiency• Maintained a professional and healthy business relationship with lending institutions• Analyzed latest marketing trends and automotive industry information to apply effective advertising techniques; worked hand in hand with Malone Media Agency• Ensured finance and lease contracts were billed and funded in a timely manner to ensure positive cash flow to the dealership• Supervised used car operations, including retail, wholesale, and reconditioning• Hired and trained new staff members and introduced them to our process of selling cars and customer service

Laredo, Texas Area

• Managed and supervised 25 sales representatives • Hired, trained and introduced new hires to company’s protocol of selling cars and providing exceptional customer service• Provided leadership, mentorship, and direction to New/Used sales staff• Handled all advertising and promotional strategies• Ensured finance and lease contracts were billed and funded in a timely manner to ensure positive cash flow

San Antonio, Texas Area

San Antonio, Texas Area

Laredo, Texas Area