• Assisted in auditing components such as Cash, Inventory, Accounts Receivable, PPE, Etc.• Created and updated engagement letters to send to clients.• Traveled on-site to clients to gain information and build a relationship with clients.• Gained knowledge of auditing software such as Engagement, Knowledge Coach, and Audit Dashboard• Proofed current year reporting of prior year financials to ensure accuracy across reporting periods.• Learned basic auditing language for writing scope, purpose, procedure, and conclusions of audit sections.

• File daily paperwork to keep track of sales, inventory, and customer assistance. • Provide excellent customer service to reach the store’s overall revenue goals.• Display expert knowledge of product, company policies, and store strategies.

• Completed daily bookkeeping activities for multiple clients.• Gained expertise on programs such as QuickBooks, Financial Edge, Ramp, and Stripe.• Assisted Clients in setting up new accounting software and creating model for continued consistency.• Attended client meetings to oversee upcoming budget and address finances.• Completed month-end closing procedures for clients including approving payroll, bank reconciliation, and verifying transactions.• Complied documentation and information for client audits.

• Provide elite customer service on all customer inquiries via phone, email, and in-person. • Perform daily office tasks and operations. • Understand and interpret financial account ledgers.• Process check, credit card, and cash payments of up to $400,000 daily.• Assist with game day operations such as ticket sales resolution, scanning, and pass list distribution.

• Assisted E-Commerce Manager with the supervision of online purchases and in-store delivery.• Handled customer-service including operating a POS system and tracking inventory management.• Operated Point-Of-Sale system while providing excellent customer service during the checkout process. • Collaborated with team members to fulfill and process all orders efficiently and accurately.

• Facilitated the recruitment and training of new caddies. • Efficiently organized and prepared equipment for club members.• Maximized member satisfaction by assisting with all possible needs.• Developed and maintained relationships with club members through customer service and golf expertise.