Sam S. Email & Phone Number

Beacon, Ny, Us

San Francisco Bay Area

Innovative, user-friendly cloud communication platform, allowing your customers to engage with you on the convenient channel of their choosing. A 'single pane of glass' system, showing all customer interactions to effectively manage the customer journey and provide a seamless user experience. This SaaS platform is dedicated to providing the ultimate maximization of workforce productivity and an increase in sales from day one.Connex One has developed a multi-award-winning AI-powered customer engagement platform that provides full dialler capability, omnichannel communication, and business automation. The platform is used by many of the world’s leading brands, powering customer journeys, increasing revenue, and optimises the efficiency of sales / customer service.

Oakland, California, United States

Managed all post-sales cycle activities as well as up-and-cross-selling opportunities in the SaaS and AI space. Responsible for all contract renewals, negotiations with customers, retention, and driving revenue with a managed book of business. Helped customers adopt AI and machine learning intelligence technologies. Internally, provided training to new hires for skills enhancement and onboarding. Lead intra-team training initiatives for integrating new features on existing software stack. Selected to interview candidates for open roles companywide. ● Founder and author of Diversity & Inclusion newsletter and ERG● Conducted quarterly business reviews with each customer to help identify up-sell, cross-sell, and expansion opportunities● President’s Club qualifier 2020, 2021,2022. Consistently exceeded quota, 110% over 3 years while a building 4.5x pipeline● Promoted after 15 months due to consistently exceeding quota and team leadership● Managed a book of 30-60 accounts● Closed deals greater than $500,000 ACV, average deal $200,000 ACV over 3 years● Created onboarding guide for new hires

I currently serve as the executive director of associations: Nebraska Chapter of the American Academy of Cardiology | Nebraska Academy of Eye Physicians and Surgeons | Nebraska Radiology Society | Nebraska Association of Pathology | Nebraska Rheumatology Society | Nebraska Dermatology Society | Nebraska Oncology Society | Nebraska Orthopedic Society | Nebraska Association of Allergy and Immunology | Nebraska Society of Anesthesiology | Nebraska Medical Directors Association · Oversee annual budgeting and financial management· Lead annual strategic planning · Cultivate government relations with Nebraska State Senate and represent each association in national lobbying efforts· Handle public relations on behalf of each association, fostering relationships with local press and various agencies · Coordinate annual meetings: event space, speaker recruitment, grant applying, budgeting Write briefs for memberships, which are circulated to members of the organization as well as those who subscribe to the organization’s newsletter.

· Advised the NMA and specialty societies on membership retention and development· Responsible for the daily financial operations of 15 nonprofits · Acted as the program coordinator for the Maternal and Child Health Committee (MCHC). Liaison to the Lifespan Health Unit and the MCHC· Supervised the allocation of funds to different grants