Sam Sady Email and Phone Number
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A proven team-oriented and collaborative professional with a strong ability to adapt. I am solutions-focused, ensuring the best possible outcomes. I possess tremendous enthusiasm for learning new skills and embracing innovative ideas.
Relotech
View- Website:
- relotech.lu
- Employees:
- 3
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It Relocation TechnicianRelotech Feb 2019 - PresentCalgary AbMaintain data center integrity for IT service overseeing the relocation of complex technological systems and infrastructure. Disconnect data center systems and reassemble in new environments. Facilitate the orderly reassembly and equipment/port connection layouts. Ensure labeling accuracy, proper inventory handling.
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Systems ConsultantLong View Systems Aug 2019 - Apr 2020Calgary, AbSystems Consultant at YYCFront line technical support for the Calgary Airport Campus. Member of team responsible for YYC Laptop Deployment project.Incident Manager/Problem Manager at Enmax - August 2019 - January 2020Accountability for coordination of efforts of internal and client teams towards major incident resolution as well as for related documentation and communication. Accountability for the management of the life cycle of major problems, with the objective of preventing or minimizing the impact of Incidents on business critical services. -
Servicenow Quality Assurance AnalystShaw Communications Oct 2017 - Oct 2018Calgary AbStreamlined business workflows by ensuring all changes and enhancements to the ServiceNow platform met established quality standards. Worked directly with system users to guide User Acceptance Testing. Collaborated with cross-functional teams to generate business and functional requirement documentation. Conducted incident management tasks for workflow management solution issues and performed system administration tasks as part of a DevOps team. • Enabled high rates of successful releases with no incident, defects, or incorrect requirements.• Created and refined user-friendly, functional forms by applying development expertise. -
Itsm Incident/Problem ManagerShaw Communications Jun 2009 - Oct 2017Calgary AbCurtailed potential workflow impacts by resolving technical incidents that may affect critical business functions, reputation, or operations. Performed on-demand subscriber information search fulfillment on behalf of PSAP 911 and law enforcement agencies. Prevented recurring incidents and minimized negative impacts by analyzing trends, anticipating problems, and identifying root causes. • Yielded significant reduction in both major and recurring system incidents through skillful incident and problem management. • Furthered business operations by improving key metrics, including incident resolution time and number of incidents. • Continuously advanced company objectives by taking on additional duties as Change Advisory Board member and Representative for Post Mortem Incident reviews.
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Technical ArchitectIhs Inc. Apr 1988 - Aug 2008TECHNICAL ARCHITECT/DATA CENTRE MANAGER • IHS INC. APRIL 1988 – AUGUST 2008Managed the IHS Enterprise Data CentreManaged 24/7 Operations staffManaged vendor relationships with Q9 Networks and Incentra SolutionsOther roles with IHS Inc.INCIDENT/PROBLEM MANAGEMENTUNIX SYSTEM ADMINISTRATION (SOLARIS, HP/UX AND TRU64)WINDOWS NT SYSTEM ADMINISTRATIONNOVELL NETWARE SYSTEM ADMINISTRATIONEMAIL SYSTEM ADMINISTRATIONDATA CENTRE OPERATOR
Sam Sady Skills
Sam Sady Education Details
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Sports Administration
Frequently Asked Questions about Sam Sady
What company does Sam Sady work for?
Sam Sady works for Relotech
What is Sam Sady's role at the current company?
Sam Sady's current role is IT Relocation Technician @ ReloTech | IT Service Management, ITIL.
What is Sam Sady's email address?
Sam Sady's email address is sa****@****sjrb.ca
What is Sam Sady's direct phone number?
Sam Sady's direct phone number is +140353*****
What schools did Sam Sady attend?
Sam Sady attended Mount Royal College.
What skills is Sam Sady known for?
Sam Sady has skills like Business Analysis, It Management, It Service Management, Itil, Incident Management, Integration, Management, Requirements Analysis, Service Delivery, Service Desk, Team Leadership, Telecommunications.
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