Sam Sagoeni💙 Email & Phone Number

Schiphol-Rijk, Noord-Holland, Nederland

Amstelveen, Noord-Holland, Nederland

Schiphol-Rijk, Noord-Holland, Nederland

Schiphol-Rijk, Noord-Holland, Nederland

As a Test Environment Manager, I am Responsible for the stability of Air France and KLM Test environments.• Controlling, steering, orchestrating and managing test environments and their users on an enterprise level.• It’s consisting of multiple components like hardware, software, databases, middleware, applications and test data, managed by tools, procedures and resources effectively.• Attending and contributing to the quarterly PI events organized… Show more As a Test Environment Manager, I am Responsible for the stability of Air France and KLM Test environments.• Controlling, steering, orchestrating and managing test environments and their users on an enterprise level.• It’s consisting of multiple components like hardware, software, databases, middleware, applications and test data, managed by tools, procedures and resources effectively.• Attending and contributing to the quarterly PI events organized by the Digital domain.• Visiting CDG, TLS & VLB for setting up Test Environment Management and providing support to the local teams.SAMOA monitoring tool:• Supporting the Test Environments, I created an application named SAMOA, which shows deployment, applications dependencies, changes, team and tool information for the AF/KL test environment.• I am also the product owner, engineer, analyst, tester, FAM and Scrum Master of the tool.Extra:• Scrum master of Atlasman application (DevNet). Show less

Schiphol-Rijk

As a Configuration Manager, I am Responsible for the correct configuration and deployment of applications on Air France and KLM test environments.• Facilitating the test process by giving insight in the dependencies between applications, services or external systems for projects and maintenance. • Ensuring that the test and deployment plans of the projects and maintenance teams don't collide. • Pro-actively communicating about status of the environments to the… Show more As a Configuration Manager, I am Responsible for the correct configuration and deployment of applications on Air France and KLM test environments.• Facilitating the test process by giving insight in the dependencies between applications, services or external systems for projects and maintenance. • Ensuring that the test and deployment plans of the projects and maintenance teams don't collide. • Pro-actively communicating about status of the environments to the stakeholders and mobilizes the relevant support teams if part of the test chain fails.• Ensuring the availability of test environments and services.• Coordinating project- and maintenance releases on all test environments, provide load test configurations.• Providing information on Confluence Pages for my customers and end users.• Working as DevOps team together with Operations & Development colleagues.• Monitoring Tool: Samoa idea started over here as a POC. Show less

Schiphol

As an ICT Process Controller, I Facilitate and coordinate ICT Change process within AF/KL. Assuring proper implementation of change procedures and work instructions.• Single Point of Contact for IMO.• Responsible for planning of deliverables.• Guarantying proper implementation of change procedures and work instructions.• Facilitating decision-making about changes for IMO and Information Services.• Attending CAB & D-CAB meetings.• Preparing and providing reporting… Show more As an ICT Process Controller, I Facilitate and coordinate ICT Change process within AF/KL. Assuring proper implementation of change procedures and work instructions.• Single Point of Contact for IMO.• Responsible for planning of deliverables.• Guarantying proper implementation of change procedures and work instructions.• Facilitating decision-making about changes for IMO and Information Services.• Attending CAB & D-CAB meetings.• Preparing and providing reporting on changes and post implementation report. • Checking and reporting on the correct implementation of the ITIL Change process within the frameworks set by KLM process management -with the aim of the process being handled in accordance with the quality standards.• Providing management information to management to make the right decisions and / or follow-up actions. Show less

Cargo And Engineering & Maintenance

As an ICT Service Manager, I facilitated new IT services for Cargo and later E&M. For both domains I also maintained SLA's for existing IT services in the broadest sense.• Setting up and making services available on the basis of agreements with internal or external customer. Service Level Agreements (SLA).• Reporting and coordinating the agreements made towards internal customers and Information Service, to provide an overview of the achieved Service Level and possible… Show more As an ICT Service Manager, I facilitated new IT services for Cargo and later E&M. For both domains I also maintained SLA's for existing IT services in the broadest sense.• Setting up and making services available on the basis of agreements with internal or external customer. Service Level Agreements (SLA).• Reporting and coordinating the agreements made towards internal customers and Information Service, to provide an overview of the achieved Service Level and possible improvement actions. • Chairing service groups and drawing up service improvement plans, in which all parties involved work on improving a service.• Contracting all parties from the service chain according service level agreements. • Attending de-briefings after escalation of some incidents on your services, so I can deliver a better quality to my service.• Working together with TLS (Team lead services) on several (infra) projects. We worked in different project phases. (Feasibility study, Pre-Study, Decision, Realization & aftercare)• Preparing quotations for costs to setup services and feasibility of the business case.• Part of the Maintenix A380 project in CDG Show less

Schiphol

Schiphol-Centrum

Ground handling.

Scrum For Teams

Professional Scrum Master (Psm) Training

The training assumes solid understanding of both the Agile Manifesto and the Scrum framework. Please make sure that you have learned.

Inleiding Object-Orientatie En Uml

Inleiding Programmeren

Java Concepten

It Is Us (Former Symphony Experience)

Service-Oriented Architecture (Soa)

Scrum Foundation

Java 7 Programming Language Deel 1