- Pricing and winning accounts by creating accurate and timely bids, responding to customer questions and creating successful pricing. - Maintaining profitability and ensuring compliance to the EU Common Operating Model.- Creating Mid Market bids with pricing that supports the acquisition of profitable new Mid Market business in line with targets.- Delivering timely and high quality impactful bids that increase win rates, deliver BU margin requirements, and drive retention.- Compliance with all EU Common Operating Model processes - Co-ordinate all activities to ensure all milestones within all Mid Market bid timelines are delivered on time and quality - Use codification tables to efficiently convert customer invoices into price files - Maintain an efficient & effective bid turnaround process in line with SFDC targets and SLAs- Ensure accuracy and margin targets are met on all bid requests- Liaise with LOB experts to provide quality bid data for existing customers requiring new LOBs

COMMERCIAL SPECIALIST- Develop pricing elements for new business and retenders, while understanding business requirements and being competitive against our competitors’ while ensuring efficient tender process.- Attend Tender meetings/conference calls- Comparing the studied documents to localised catalogue products- Ensure all tenders are coded using smart price methodology- Liaise with Merchandising to ensure competitive cost prices- Once core lists have been completed and cross-referenced, working with directors to analyse the spreadsheets and agree margins to be applied to help win the award of the contract- Provide pricing guidance to the Sales Teams- Using several applications (i.e. VLookup) to apply the set margins and discounts to the appropriate core lists via excel and word packages - Working on the completion of all parts of the tender documents, and collating all necessary parts together for the tender document- Conferring on a regular basis with Directors, Strategic Account Managers and National Account Managers to help them with any procedure queries on the tender stage- Produce internal versions of files to be passed onto Implementation, once the Tender has been won- Update any new amended pricing files or any new add on products to the contractual agreements- Supply Account Managers with current core lists - Uploading pricing amendments that come through to SAP and ensure we have a full audit trail- Creating hosted e-catalogues which are unique for the customer’s needs, providing specified product detail in unique templates- Provide cross team support where necessary- Produce customer friendly versions and support sales team while reviewing account profitability.

- Producing daily and weekly reports based on sales worked and targets achieved- Producing quarterly review target sheets for all sales people, based on previous figures- Updating all model price lists, through figures provided by sales people and cross referencing to Oasis system- Conferring with all sales people, and producing weekly schedules for each person- Booking meeting rooms, hotels and flights for all sales people when required- General administration duties- General Typing requests

- Producing focus reports on a weekly, monthly and quarterly basis, using information gained from Oasis system, pricing models and sales reports- Updating all Model pricing documents on a weekly basis, then implementing these out to the sales force via all systems- Producing cost and coded files, to send out to perspective customers- General admin in department, including, filing, letter typing and general covering duties of other members of staff

- Taking in coming calls on a wide variety of queries and dealing with all calls in the necessary manner i.e. calls for sales advice, pricing, delivery issues- Dealing every second day with all collections and credits that have been raised against specific customers. Ensuring all collections are dealt with in a timely manner and all credits are processed to suit customers needs- General processing of orders onto the internal Oasis system, and checking daily basis all orders have been manually fulfilled. Contacting customer with any queries- Covering all telesales calls, from non-specific customers, who require costs on large single orders and then placing the orders as required- On a monthly basis, working with suppliers on promotional items, and promoting the products to all customers to increase internal sales- Covering general admin duties