---Prepares the computer system and assigns callers to donor pools before each calling shift---Supervises 10 to 15 student employees per shift to ensure successful calls are made and provides assistance when needed---Determines daily fundraising goals and provides incentives to motivate callers and encourage focus on the mission ---Maintains communication between callers and my superior, the Phonathon manager---Raised money for the University Foundation prior to promotion to… Show more ---Prepares the computer system and assigns callers to donor pools before each calling shift---Supervises 10 to 15 student employees per shift to ensure successful calls are made and provides assistance when needed---Determines daily fundraising goals and provides incentives to motivate callers and encourage focus on the mission ---Maintains communication between callers and my superior, the Phonathon manager---Raised money for the University Foundation prior to promotion to Supervisor Show less

---Communicated respectfully with patrons and gained mutual trust with colleagues to ensure operations ran smoothly and efficiently ---Reacted in a moment’s notice to various sudden emergency situations, directed procedures and performed rescue skills effectively under pressure---Promoted to Assistant Head Lifeguard for summers of 2010 and ’11, delegated duties to fellow guards and ensured their proper rescue skills training---Led the beach staff as the Head Lifeguard in… Show more ---Communicated respectfully with patrons and gained mutual trust with colleagues to ensure operations ran smoothly and efficiently ---Reacted in a moment’s notice to various sudden emergency situations, directed procedures and performed rescue skills effectively under pressure---Promoted to Assistant Head Lifeguard for summers of 2010 and ’11, delegated duties to fellow guards and ensured their proper rescue skills training---Led the beach staff as the Head Lifeguard in 2012—additional responsibilities included drafting a biweekly schedule and briefing superiors on any incidents---Reported to the aquatic supervisors, park ranger, and park foreman to be sure each of their standards were met and communication flowed openly Show less