Rca Program Manager
CurrentSpecializing in Root Cause Analysis (RCA) and deep dive of equipment failures. Responsible for bridging Field RCA needs from multiple Global regions into a structured process for deep diving high impacting events (HIE). Working with cross-functional teams such as World-Wide Design, Operations, and Safety to identify end failures on equipment related to MHE, BBM and Robotics. Acts as a gatekeeper to any changes needed in corrective data collection, training, and communication along with RCA program roadmaps. Developer of Policy pages supporting a Global alignment within the RME team. Supporting/owning the development of RCA research tools to support a Global front. Identifying opportunities to increase equipment reliability and lead continuous improvement (CI) efforts. Creating, processing and releasing Permanent corrective actions (PCA) through these CI projects. Analyze data to understand the bad actors across the network. Work with cross-functional teams (Regional managers, SME support, NPI, OPS Engineering, WWDE) to resolve the design issues based on the historical data. Work with OEMs and leverage their resources for new product development or/and continuous improvements.