• Delivered genuine hospitality to guests and owners from check-in to check-out• Maintained strong relationships with all departments and oversaw communications within the Solaris staff• Became proficient in IQWare (hotel management system), as well as key-making systems and Navis CRM in order to best operate the front desk• Utilized sales strategies to create win-win situations in which revenue increased and guests were provided an exceptional experience

• Labeled and packaged product to sell across the country using different API Integration methods along with ShipStation• Worked to get different products on different E-Commerce websites in order to increase trial• Built relationships with local retailers to roll out a new product into the Boulder supplements market• Assisted in the negotiations, sales, delivery, and some billing aspects of sales to small, local retail stores• Monitored CRM (HubSpot) and kept team up to date with current client relations

• Learned the rules regarding clean food preparation areas, cooking surfaces, utensils, as well as sanitation, health, and safety standards• Proactively greeted guests and took orders, and demonstrated a high level of guest service • Communicated effectively in English and Spanish with Kitchen Staff

• Prepared food and focused on food safety, resource management, and punctual delivery of food ordered• Became adept at a fast-paced casual dining operation and relied on flexibility and positivity to stay in line with our guests having an outstanding experience• Participated on a cohesive banquet team whose job was to ensure the highest quality of food/catering service, which required a positive and proactive attitude and excellent verbal communication