I craft the creative, commercial, operational & cultural environments for long-term, sustainable growth of creative businesses, brands & their people.Having spent over a decade in start-up and scale-up brands, I combine top-table leadership with hands-on action. I played an instrumental role in the transformation of ODD - from boutique retail-design studio, to an acclaimed integrated comms agency - entrusted by the likes of M&S, Dr. Martens, F&F (Tesco) & many others as their long-term lead strategic and creative AoR.Over this journey, agency fee revenues grew c.580% to c.£8m - with profits consistently outperforming the market by +10%. ODD was acquired by the Next 15 Group in 2015 and in late 2022, merged with Engine to relaunch as creative collective, House 337.Notable long-term client partnerships highlights:+ Reconnecting M&S Clothing & Home with a modern British audience - helping drive their highest market share in 5-years & elevated style perceptions (6th to 2nd)+ Turning F&F’s (Tesco) biggest perceived weakness (their supermarket location) into their superpower (convenience) that led to significant uplifts in: market share (+20%), brand consideration (+48%), quality perceptions (+294%), value perceptions (+92%) and Instagram community growth (10x)+ Broadening the global appeal of Dr. Martens by celebrating the diversity and creativity of their wearers - helping fuel growth in global revenues (+453%), DTC sales (666%) and Instagram community (no.1 most engaged brand on Instagram)+ Starting a Fit revolution with inclusive fashion brand, Simply Be - increasing new customers by 23% in year 1
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Head Of ClientGung Ho GroupLondon, Gb -
ConsultantSam Sheterline Limited Apr 2024 - PresentLondon Area, United KingdomWith the majority of my career spent in scale-ups and start-ups, I’m a business and client leader who has “worn many hats” - giving me diverse, hands-on, experience and perspectives. I'm available for collaborations with progressive agency and brand leaders to craft the creative, commercial, operational & cultural environments for the long-term, sustainable growth of agencies, brands & their people.
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MentorBrixton Finishing School Jul 2024 - PresentLondon Area, United KingdomSupporting & learning from next gen talent who will help us create a more diverse, inclusive & vibrant future for the creative industries -
Consultancy & Special ProjectsUpstream Apr 2024 - Jul 2024London Area, United KingdomAdvisor to the founders at sustainable FashTech start-up, Upstream on launchplanning - with a focus on member CX, operational rigour & member acquisition strategies -
Executive Director - Fashion, Lifestyle & CultureHouse 337 Sep 2022 - Nov 2023London, England, United KingdomReported into the CEO as part of the senior management team - with specific ownership of the Fashion & Lifestyle sectors and wider agency culture+ Transitioned all existing ODD clients & team into the merged business+ Renegotiated an extension of the agencies biggest retainer + Delivered a sector launch and growth strategy inc positioning, GTM plan and the required talent, agency brand & processes required to succeed+ Launched agency/sector IP ‘The Demand Index: Driving… Show more Reported into the CEO as part of the senior management team - with specific ownership of the Fashion & Lifestyle sectors and wider agency culture+ Transitioned all existing ODD clients & team into the merged business+ Renegotiated an extension of the agencies biggest retainer + Delivered a sector launch and growth strategy inc positioning, GTM plan and the required talent, agency brand & processes required to succeed+ Launched agency/sector IP ‘The Demand Index: Driving growth in fashion through desirability’+ Proposed a ‘Future of People’ whitepaper, focused on building a progressive and inclusive, post-COVID culture+ Launched 4 x Culture Clubs & 4 x Open Houses focused on building a inclusive, sustainable & fun culture - which helped improve NPS by +43 pts YOY+ Led the refurbishment and re-launch of agency office - fit for modern ways-of working and creative minds Show less -
Md > Chief Operating OfficerOdd Feb 2021 - Aug 2022London, England, United KingdomClosely collaborating with the agency Founder/Chief Creative Officer, key responsibilities and achievements included:+ Group-level sell-in of our long & short-term COVID comeback strategy & GTM plan - inc key commercials & investments, new and existing client growth plans + Defined and managed the agency’s annual budget and costs, plus the monthly/quarterly group-level performance updates - resulting in exceeding annual revenue by 20% vs target (& +60% vs prior year) & a very… Show more Closely collaborating with the agency Founder/Chief Creative Officer, key responsibilities and achievements included:+ Group-level sell-in of our long & short-term COVID comeback strategy & GTM plan - inc key commercials & investments, new and existing client growth plans + Defined and managed the agency’s annual budget and costs, plus the monthly/quarterly group-level performance updates - resulting in exceeding annual revenue by 20% vs target (& +60% vs prior year) & a very healthy 25% OP+ Re-launched client development plans and an associated incentive structure + Led client proposals and negotiations that landed 2 x 2-year retainers - each +£2m fees per annum - the biggest in the agencies history, which contributed to a record revenue year and rapid rescaling of the core business post COVID+ Led agency comms and culture through some challenging times, including the COVID twists and turns, the return to office (& office move), founder exits and ultimately the merger Show less -
Managing Partner (Joined As Group Acct Director Via Head Of Client Services)Odd Dec 2011 - Feb 2021London, United KingdomReporting into the co-founder & MD, my client-centric role evolved from instilling client servicing excellence, to the broader professionalising of the business leading to the growth of capabilities, creative output, culture, commercials and reputation.Key clients: M&S Clothing & Home, F&F (Tesco), Simply Be, Jacamo, JD Williams, Dr. Martens, Eastpak -
Senior Account DirectorThe Communications Agency Nov 2011 - Dec 2011London, United KingdomFreelancing stint on brand partnerships for Universal Pictures & British Airways (USA) -
6 Month Career Break In S. AmericaCareer Break May 2011 - Nov 2011South America!
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Account Director (Joined As Account Exec)Iris Worldwide Jul 2006 - May 2011London Area, United KingdomKey clients: Sony Ericsson UK (O2, Vodafone, 3, T-Mobile, Phones 4u), Sony Ericsson Ireland (x networks & retailers) & Breast Cancer Care- TTL campaigns: launch, sell-through & EOL campaigns- Sponsorship: music, film & sport focused -
Ae - AmMkh Advertising Sep 2004 - Jul 2006My role involved pitching, managing & developing relationships & rolling out a range of campaigns for in excess of 40 clients, including: Kumon, Brighton Pier, Cognita Schools, French Golf Holidays, The Football Association, Charlton Athletic FC, The Ritz, CIM & CIPD.
Sam Sheterline Education Details
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Ba Hons Marketing -
Ranelagh Secondary School
Frequently Asked Questions about Sam Sheterline
What company does Sam Sheterline work for?
Sam Sheterline works for Gung Ho Group
What is Sam Sheterline's role at the current company?
Sam Sheterline's current role is Head of Client.
What schools did Sam Sheterline attend?
Sam Sheterline attended University Of Northampton, Ranelagh Secondary School.
Who are Sam Sheterline's colleagues?
Sam Sheterline's colleagues are Yasmin Arrigo, Sylvia Selasi Morgan, Izabella Gyarmati, Elizabeth Fasulu, Lily Thomson, Sarah Mayhew, Thaliana Montero.
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