Break fixRepair laser printersTroubleshoot

Break fix tech.Re-image Laptops and Desktops.Repair laser printers.Troubleshooting.Trainer.

Assess devices on floor.Install new devices and give training on use.Remove old devices and prepare for disposal.

Phone tech support for a 90 day contract.

Used Disk Clone to make copies of hard drives for multiple computers.Handled desktop user issues, Blue Screen of Death, Computer Frozen, Can't log onto the network drive to the program doesn't look right. Joined computers to the domain, gave access to network printers as needed. Helped after software updates (i.e. new version of Windows, Office, Adobe Acrobat and Internet Explorer) when needed.Took old nonworking computers and remove the working parts to use as replacement parts for other computers or build a working one. Change video cards, power supplies, RAM and Hard Drives, replace processers and/or motherboards.Assigned static IP address, subnet mask and default gateway to network printers and on the Windows server configured them so Optio could print the work orders, purchase orders and picking tickets. Installed and configured Netgear - FS105NA 5 port network switch when extra network ports were needed. Upgraded computers from Windows 98 to Windows XP, from Windows XP to Windows Vista and from Windows Vista to Windows 7.

Set-up workgroup of four users. Network features included file and print sharing. Built or purchased the computers that were used. Ran updates on computers as needed.Went online and downloaded contracts and saved them to a CD for the sales person. Responsible for the purchasing of custom shower doors.