Sam Smith Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Southern Region

Melbourne, Australia

• Responsibilities
• Day to day management of HR for full support centre teams and functions
• Coaching and advising line managers in HR matters
• Working closely with General Managers to build the People Plans for FY15
• Budget for the supermarkets L&D team (c.$19m annual spend)Achievements
• Successfully influenced company training team to include Total Loss coaches on the leadership development program

Melbourne, Australia

• Responsibilities
• Design a new development program for Store Managers moving into the role of Regional Manager
• Research current state, make recommendations for change, and design the new program
• Work closely with subject matter experts across the business
• Liaise and negotiate with external suppliers
• Deliver the initial program, gain feedback and make amendments

Victoria And Tasmania

Victoria And Tasmania

ASDA Stores, UK

• Responsibilities
• Day to day running of the HR function within the retail unit, with 300 staff and 20 managers. Included recruitment, induction, training, employee relations, absence management and wage budget delivery
• Accountability for the Customer Service KPI's including queue management and customer satisfaction
• Direct line manager to a team of four managers
• Providing consultation to the store senior managers with regards to all people matters across the… Show more Responsibilities
• Providing consultation to the store senior managers with regards to all people matters across the storeAchievements

ASDA Stores Head Office, UK

• Responsibilities
• Managing and developing a team of three HR advisors
• Providing real time employee relations advice across the whole of the ASDA business including retail, distribution and head offices
• Working with employment lawyers to ensure advice and training is current and accurate
• Writing policies which are fit for purpose across all the business areas, including formulating the company health agenda and launching across all sitesAchievements
• Working with the… Show more Responsibilities

ASDA Stores Head Office, UK

• Responsibilities
• Day-to-day HR management for six business units covering over 1000 people
• People costs for all business units predominately through headcount and salary control
• Effective HR business partnering, focusing on driving consistent HR practices throughout the head office environment
• Coaching line managers in HR policies
• Influencing the direction of HR projects across all business areas in head officeAchievements

ASDA Stores Head Office, UK

• Responsibilities
• Day-to-day management for a team of three managers
• Reviewing and updating ASDA’s training material for all stores, securing the agreement of the trading business units within the process
• Designing and implementing a new induction programme for all retail colleagues, securing the agreement of all retail managing directors
• Managing the e-learning systems for the UK, including trips to the US global head office to forge relationships and introduce best… Show more Responsibilities
• Managing the e-learning systems for the UK, including trips to the US global head office to forge relationships and introduce best practices from WalmartAchievements

Head Office

• Responsibilities
• Design and implementation of the chain-wide standardisation of personnel operational practices. The purpose of this was to provide a platform for consistent delivery of personnel processes in any store or distribution.
• Liaising with all policy making departments in ASDA’s Head Office to ensure engagement, ownership and accuracy
• Managed communication with all stores during the phased implementationAchievements
• Full chain rollout ahead of expected… Show more Responsibilities
• Full chain rollout ahead of expected timelines and with excellent feedback from senior management Show less

Yorkshire, UK

Yorkshire, UK