Sam Smith Email and Phone Number
Innovative and results-driven HR management professional with an impressive fifteen year record of success in delivering profit growth within the retail sector, for a global retail group.A change agent recognised for exceptional talents in revitalising operations and reinvigorating under-performing, cross-functional teams to drive strong and sustainable productivity gains, cost reductions and quality improvements. Extensive experience across head office business partnering, internal HR advisory and training. Combined flair for identifying and implementing simple solutions to complex problems with hands on, “lead by example” management style which fosters a culture of teamwork, shared mission and a dedication to excellence
Viva Energy Australia
View- Website:
- vivaenergy.com.au
- Employees:
- 909
-
People And Culture ManagerViva Energy Australia Jul 2021 - Present -
People And Culture Business PartnerTennis Australia Mar 2020 - Jul 2021Melbourne, Victoria, Australia -
Hr Business Partner-Southern DivisionThe Reject Shop May 2019 - Mar 2020Southern Region -
People And Culture Business PartnerColes Aug 2018 - May 2019 -
Hr Business PartnerColes Feb 2014 - May 2019Melbourne, AustraliaResponsibilities• Day to day management of HR for full support centre teams and functions• Coaching and advising line managers in HR matters• Working closely with General Managers to build the People Plans for FY15• Budget for the supermarkets L&D team (c.$19m annual spend)Achievements• Successfully influenced company training team to include Total Loss coaches on the leadership development program -
Learning & Development PartnerColes Aug 2013 - Feb 2014Melbourne, AustraliaResponsibilities• Design a new development program for Store Managers moving into the role of Regional Manager• Research current state, make recommendations for change, and design the new program• Work closely with subject matter experts across the business• Liaise and negotiate with external suppliers• Deliver the initial program, gain feedback and make amendments • Development a sustainable roll out planAchievements• Redesign completed within time, scope and… Show more Responsibilities• Design a new development program for Store Managers moving into the role of Regional Manager• Research current state, make recommendations for change, and design the new program• Work closely with subject matter experts across the business• Liaise and negotiate with external suppliers• Deliver the initial program, gain feedback and make amendments • Development a sustainable roll out planAchievements• Redesign completed within time, scope and budget requirements• Excellent feedback from around the business• All participants have now been promoted into a Regional Manager role Show less -
Regional Hr ManagerColes Express Jan 2018 - Aug 2018Victoria And Tasmania
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Regional Hr ManagerColes Express Jan 2018 - Jun 2018Victoria And Tasmania
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Hr ManagerWalmart Oct 2008 - Oct 2011Asda Stores, UkResponsibilities• Day to day running of the HR function within the retail unit, with 300 staff and 20 managers. Included recruitment, induction, training, employee relations, absence management and wage budget delivery• Accountability for the Customer Service KPI's including queue management and customer satisfaction• Direct line manager to a team of four managers• Providing consultation to the store senior managers with regards to all people matters across the… Show more Responsibilities• Day to day running of the HR function within the retail unit, with 300 staff and 20 managers. Included recruitment, induction, training, employee relations, absence management and wage budget delivery• Accountability for the Customer Service KPI's including queue management and customer satisfaction• Direct line manager to a team of four managers• Providing consultation to the store senior managers with regards to all people matters across the storeAchievements• Consistent delivery of HR and service metrics through separate teams on a day to day basis• Appeals champion for the region, providing HR advice during disciplinary appeal hearings for managers and colleagues across 15 stores Show less -
Hr Advisory Team LeaderWalmart Oct 2005 - Oct 2008Asda Stores Head Office, UkResponsibilities• Managing and developing a team of three HR advisors• Providing real time employee relations advice across the whole of the ASDA business including retail, distribution and head offices• Working with employment lawyers to ensure advice and training is current and accurate• Writing policies which are fit for purpose across all the business areas, including formulating the company health agenda and launching across all sitesAchievements• Working with the… Show more Responsibilities• Managing and developing a team of three HR advisors• Providing real time employee relations advice across the whole of the ASDA business including retail, distribution and head offices• Working with employment lawyers to ensure advice and training is current and accurate• Writing policies which are fit for purpose across all the business areas, including formulating the company health agenda and launching across all sitesAchievements• Working with the retail teams on employee relations projects including absence, consultation legislation and TUPE (UK HR legislation for company takeovers)• Managing the occupational health contract across all sites inclusive of retail and distribution (c.400 sites) Show less -
Hr Business PartnerWalmart Sep 2004 - Oct 2005Asda Stores Head Office, UkResponsibilities• Day-to-day HR management for six business units covering over 1000 people• People costs for all business units predominately through headcount and salary control• Effective HR business partnering, focusing on driving consistent HR practices throughout the head office environment• Coaching line managers in HR policies• Influencing the direction of HR projects across all business areas in head officeAchievements• Successfully managed the restructure… Show more Responsibilities• Day-to-day HR management for six business units covering over 1000 people• People costs for all business units predominately through headcount and salary control• Effective HR business partnering, focusing on driving consistent HR practices throughout the head office environment• Coaching line managers in HR policies• Influencing the direction of HR projects across all business areas in head officeAchievements• Successfully managed the restructure of all six business units including significant scaling down of head count and redundancies• Managing the succession planning process for all areas, ensuring development needs and potential operational risks are accounted for Show less -
Training & Development Team LeaderWalmart Aug 2001 - Sep 2004Asda Stores Head Office, UkResponsibilities• Day-to-day management for a team of three managers• Reviewing and updating ASDA’s training material for all stores, securing the agreement of the trading business units within the process• Designing and implementing a new induction programme for all retail colleagues, securing the agreement of all retail managing directors• Managing the e-learning systems for the UK, including trips to the US global head office to forge relationships and introduce best… Show more Responsibilities• Day-to-day management for a team of three managers• Reviewing and updating ASDA’s training material for all stores, securing the agreement of the trading business units within the process• Designing and implementing a new induction programme for all retail colleagues, securing the agreement of all retail managing directors• Managing the e-learning systems for the UK, including trips to the US global head office to forge relationships and introduce best practices from WalmartAchievements• Headed the project team responsible for bringing NVQ’s (National Vocational Qualifications) back in to ASDA for the first time in 12 years. This involved getting sign off from the UK CEO, government agencies, meeting the minister for education and selecting training providers by managing the tendering process• Pioneered and launched a new product knowledge training programme for all retail colleagues. This successful launch was then used as a template for a phased launch of product knowledge training across all trading areas Show less -
Hr Project ManagerWalmart Mar 2001 - Aug 2001Head OfficeResponsibilities• Design and implementation of the chain-wide standardisation of personnel operational practices. The purpose of this was to provide a platform for consistent delivery of personnel processes in any store or distribution centre• Liaising with all policy making departments in ASDA’s Head Office to ensure engagement, ownership and accuracy• Managed communication with all stores during the phased implementationAchievements• Full chain rollout ahead of expected… Show more Responsibilities• Design and implementation of the chain-wide standardisation of personnel operational practices. The purpose of this was to provide a platform for consistent delivery of personnel processes in any store or distribution centre• Liaising with all policy making departments in ASDA’s Head Office to ensure engagement, ownership and accuracy• Managed communication with all stores during the phased implementationAchievements• Full chain rollout ahead of expected timelines and with excellent feedback from senior management Show less -
Store Hr ManagerAsda Stores Ltd Oct 1998 - Mar 2001Yorkshire, Uk -
Store Hr ManagerWm Morrison Supermarkets Plc Jan 1990 - Oct 1998Yorkshire, Uk
Sam Smith Skills
Sam Smith Education Details
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Human Resources Management And Services
Frequently Asked Questions about Sam Smith
What company does Sam Smith work for?
Sam Smith works for Viva Energy Australia
What is Sam Smith's role at the current company?
Sam Smith's current role is People and Culture Manager at Viva Energy Australia.
What schools did Sam Smith attend?
Sam Smith attended Sheffield Hallam University.
What skills is Sam Smith known for?
Sam Smith has skills like Employee Relations, Training, Coaching, Strategic Hr, Training Delivery, Change Management, Culture Change, Hr Consulting, Customer Service, Team Management, Team Leadership, Building Relationships.
Who are Sam Smith's colleagues?
Sam Smith's colleagues are Georgina Porter, Stemmer L, Kyle Harris, Jacqulyn Forbes, Maddison Mcfadden, Marg Scott, Georgia Davidson.
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