Sam Smith Email & Phone Number

Toronto, Canada Area

• While in this role, I implemented tactics to facilitate Sales SVP’s leadership and deepen performance insights, including defining and measuring revenue and expense targets, forecasts, and performance metrics.
• I balanced profit goals with performance drivers, designing and managing sales compensation plans and leading strategic account reviews. KEY ACCOMPLISHMENTS:
• Steered strategic planning and investment by developing metrics monitoring framework, defining metrics, and managing reporting tools.
• Reduced the Sales Operation Management team by 20% while maintaining high service levels.
• Increased forecast accuracy from +/- 10% to +/- 3% by closely monitoring forecasts and optimising forecasting tools.
• Represented Sales in cross-functional projects and programs and delivered executive presentations to gain buy-in for critical initiatives.

Dubai, United Arab Emirates

• In this role, I empowered the core sales team and segment General Managers to make informed decisions and measure performance by providing insights, metrics, and systems critical to strategic planning and development..
• Reduced field selling costs by 20% by standardising high-quality sales processes in the organisation.
• Defined KPIs and measurement tools to enhance insights into segment performance.
• Improved managers’ and executives’ ability to identify opportunities and achievements.
• Mentored and managed a team of 25 sales ops professionals.
• Initiated and led key deal review practice and processes in both Dubai and India.

Chandigarh Area, India

• Key market focus on Singapore and Dubai
• Technology Solutions Leadership and sales for Edutech, E-Commerce, Retail, and Healthcare.
• Proven sales success and expertise in selling technology solutions.
• Track record of consistently meeting or exceeding sales targets.
• Assisted customers accelerate their digital transformation, by positioning appropriate solutionsDigital Transformation Driver - Anticipated market changes to drive relevant solutions to customers, influencing BDMs and.

Bengaluru Area, India

• Responsible for increase in national engagement, delivery quality and customer satisfaction.
• Tracked the performance of the portfolio and drove project governance by working with key stakeholders, partners, clients and respective steering committees
• Partner with cross functional team members and act as customer advocate within Code-brew and drive customer-centric product development
• Focus on Major clients, National Accounts, and Member Coops
• Recruiting a Sales Team of Top Performers
• Engineered Customer Service Touch Points to Improve Customer Relations

Gurgaon, India

• Led outbound consultative discussions with organisations to better understand specific pains/needs related to financial budgeting, forecasting, planning, reporting, data alignment, and other finance, accounting, and.
• Developed tailored presentations/demonstrations which convey the benefits of Codebrew's service architecture, by using sample business scenarios as well as identifying and recommending opportunities for improvements in.
• Supported new customers from initial purchase through to complete implementation success