Sam Smith Email & Phone Number

Toronto, Canada Area

• While in this role, I implemented tactics to facilitate Sales SVP’s leadership and deepen performance insights, including defining and measuring revenue and expense targets, forecasts, and performance metrics. • I balanced profit goals with performance drivers, designing and managing sales compensation plans and leading strategic account reviews. KEY ACCOMPLISHMENTS:• Steered strategic planning and investment by developing metrics monitoring framework, defining metrics, and managing reporting tools.• Reduced the Sales Operation Management team by 20% while maintaining high service levels.• Increased forecast accuracy from +/- 10% to +/- 3% by closely monitoring forecasts and optimising forecasting tools.• Represented Sales in cross-functional projects and programs and delivered executive presentations to gain buy-in for critical initiatives.

Dubai, United Arab Emirates

In this role, I empowered the core sales team and segment General Managers to make informed decisions and measure performance by providing insights, metrics, and systems critical to strategic planning and development. KEY ACCOMPLISHMENTS:• Reduced field selling costs by 20% by standardising high-quality sales processes in the organisation.• Defined KPIs and measurement tools to enhance insights into segment performance.• Improved managers’ and executives’ ability to identify opportunities and achievements.• Mentored and managed a team of 25 sales ops professionals.• Initiated and led key deal review practice and processes in both Dubai and India.

Chandigarh Area, India

Key market focus on Singapore and Dubai• Technology Solutions Leadership and sales for Edutech, E-Commerce, Retail, and Healthcare.• Proven sales success and expertise in selling technology solutions.• Track record of consistently meeting or exceeding sales targets.• Assisted customers accelerate their digital transformation, by positioning appropriate solutionsDigital Transformation Driver - Anticipated market changes to drive relevant solutions to customers, influencing BDMs and ITDMs, building trust with stakeholders and translating solutions into business impact and outcomes that accelerate the customer’s digital transformation.Sales Challenger - Driving customer understanding of mobile first solutions. Influence customer’s vision and requirements, adding value by bringing innovative mobile solutions and references to show what is possible with modern mobile transformation.Deal Orchestrator - orchestrated the virtual team and took responsibility for the end to end sales cycle by leveraging repeatable mobile solutions offerings to accelerate and win deals. Specialties: SALES: Closing & Negotiation Skills, Transformation Driver, Deal Orchestrator.Forecasting, Sales Planning, and Reporting to Executive Team

Bengaluru Area, India

• Responsible for increase in national engagement, delivery quality and customer satisfaction.• Tracked the performance of the portfolio and drove project governance by working with key stakeholders, partners, clients and respective steering committees• Partner with cross functional team members and act as customer advocate within Code-brew and drive customer-centric product development • Focus on Major clients, National Accounts, and Member Coops• Recruiting a Sales Team of Top Performers • Engineered Customer Service Touch Points to Improve Customer Relations• Implemented Clear Sales Channels to promote rapid Sales Growth• Supporting Additional Branches to Promote National Consistency• Manage national relations and consistency with Engineering Department• New Product Development and Marketing Strategies

Gurgaon, India

• Led outbound consultative discussions with organisations to better understand specific pains/needs related to financial budgeting, forecasting, planning, reporting, data alignment, and other finance, accounting, and operational challenges.• Developed tailored presentations/demonstrations which convey the benefits of Codebrew's service architecture, by using sample business scenarios as well as identifying and recommending opportunities for improvements in a customer's existing processes.• Supported new customers from initial purchase through to complete implementation success