- Lead training activities and provide instruction to 15-25 students in music theory each year - Improved academic performance for 85% of students in class through individual assessment and instruction

• Assumed responsibility to manage a tight-budget project cycle for the launch of company's first retail store, hosting team briefings to research, plan, and coordinate logistical operations and assessing cost, schedule, and performance. Established scope, processes, procedures, and practices, surpassing all performance metrics by collaboration with team and management• Assessed economic feasibility of product selection, resulting in projections for financial performance and procurement of best raw material manufacturers. Assessed technical feasibility of store space, partnering with management in major acquisition program for shelving and creating inventory management and product integration systems following established best practices• Proactively collected and recorded all data, policies, and research into clear management reports, financial models, and comprehensive project summary: comprising talent acquisition, product sourcing, and budget forecast plans leveraging Microsoft Excel, Word, and PowerPoint. Resulted in investor approval of business proposal • On own initiative, developed and delivered qualitative marketing and operational advisory for the parent company, resulting in the design of strategic advertising logistics and actions taken to increase efficiency of client order & account data-entry

• Slashed 100-hour/week labor gap in 2 months, acquiring 4 employees and leading them through all stages of hiring life-cycle• Researched recent employee terminations, planned staff morale improvement initiative, and coordinated coaching by implementing training plans. Project resulted in improved recognition program through communication of reports and correlated increase of customer satisfaction key performance indicator (OSAT KPI) by 25% (67% - 92%) over 2 months• Decreased customer wait time and increased throughput by 300% by opening new channel for transactions during peak bottleneck period at neighbouring CVS location, finding innovative and efficient solutions for technical operations• Conducted predictive analysis of Profit and Loss (P&L) Statements, Inventory Resources, and Category Sales Reports to identify, prioritize, and provide product placement recommendations to management, targeting increase of sales• Cultivated direct store delivery (DSD) invoicing, order placement, and financial controls for implement logistics management

- Collaborated with supervisor and independently digitized St. John’s College materials- Managed detailed preservation and book repairs

• Spearheaded 25% increase of food sales during evening shifts and minimized waste through streamlined sales initiative. Directed and improved quality, delivery, and cost operations to transform raw materials into finished products• Led successful initiative on conflict resolution addressing human relations training plans, operations optimization eliminating any disruptions to workflow, and delegation of managerial responsibility. Promoted to Shift Supervisor following eligibility• Trained over ten new employees prior to promotion. Awarded role of coffee leader, coaching co-workers, developing customer-employee relations, and enhancing human experience by organized product demonstrations. Three-time Partner of the Quarter• Socially communicated with contracted machine technicians and learned how to self-diagnose and innovatively conduct product repairs, reducing frequency of machine outages through repair design and developments

- Provided educational assistance and guidance to 5th, 6th, and 7th grade students and technical support to the teachers- Daily communication of vital pupal information with headmaster- Accurate entry of vital student documents into organization software database