I am an effective operations executive who serves as a true strategic partner to identify then address opportunities for successful business transformation.My professional curiosity and desire to increase my knowledge and understanding while seeking optimum solutions keeps my management style adaptable. I thrive in an environment and culture where I can apply analytical troubleshooting skills to my operational perspective to maximize positive outcomes and strategies.Adept at identifying revenue opportunities, I help increase profitability while minimizing margin erosion. I design and implement effective, logic-based tools such as trackers, surveys, and skills matrices in support of P&L management while utilizing less traditional methods to grow employee excellence and improve customer-centricity.I have a natural talent for developing mutually beneficial partnerships with customers built on trust, transparency, and integrity. These efforts typically build brand loyalty and customer satisfaction while growing market share.Believing that there is always room for improvement, that there is always a better way, that people want to do their best, and that what is best for the customer is best for the company are the foundational principles of my leadership style.My greatest satisfaction comes from creating an enriching work environment where talent acquisition and change management become simple to achieve and are welcomed because team members feel valued and an integral component of the organization. I believe that by providing a clear career path while fostering employee development, the result is always a surge in productivity, employee retention, and quality.Customer Success – Productivity Improvements - Performance Management - Visual MerchandisingPeople Development - Microsoft Suite - Compliance - Financial Acumen - Marketing SolutionsProject Management - Budgeting - Quality Assurance - Procurement - Estimating & SchedulingPricing - Resource Allocation & Management - Process Redesign - Revenue GenerationCost Controls - Client & Vendor Relationship Management - Negotiations - Crisis ResolutionStrategy Design & Execution - Team Building - Risk Management - Talent Acquisition