Membership Services Representative
Current• Identify opportunities for up-sells, add-ons, and referral business from clients as well as collaborate with sales representatives to maximize revenue• Create and develop first-class rapport with Season Ticket Members, clients and supporters of Columbus Crew • Serve as the primary point of contact for assigned Season Ticket Members• Build strong relationships with Season Ticket Members through proactive communication including seat visits, phone calls, e-mails, off-site meetings and other channels • Develop and execute creative solutions with clients to ensure a high level of satisfaction with the Crew brand• Assist in development and execution of membership benefits and programs• Support match-day responsibilities including on-field program execution, membership service program execution and staffing coordination• Support client base in teaching ticket utilization techniques• Meet defined membership extension and new business goals