Head Of Customer Business Support
London
This role involved managing a diverse Customer Business Support team of ten covering Design, Marketing, Sales Support, Education and Price List Management. Working to effectively prioritise work, maximise synergies and provide day to day cover for all key tasks to ensure a seamless delivery of support to customers. In addition to the people management side of the role I was also responsible for writing creative content for a thrice-yearly promotional brochure for independent retail customers as well as creative content for a monthly e-newsletter, the creation of product sell sheets, customer tasting booklets, budgetary management and providing administrative support to the price list manager for the creation of the Annual Price List. I also worked on a variety of cross department projects covering diverse subjects including GDPR compliance, database management and tender submissions.