Sam Stinton Email & Phone Number

Berlin, Germany

Berlin, Germany

Supporting the Enterprise IT Team:Managing the Azure application layer (Exchange, Office365, AzureAD, Intune/Endpoint and TEAMS), JAMF, Confluence and JIRA.User Account Control and Access RequestsManage Technical Assets and Network Resources.Collaborating on team projects and Cross-functional projects.Creating, maintaining and updating the technical documentation.End user support (Incidents, requests, change requests and etc.).Imaging Windows-based and Mac-based devices.Onboard and Offboard of DCS employees and partners.Key achievements:Created modular automation script covering 20% of user on- and off-boardingEnrolled all devices in Defender for Endpoint and updated email security policiesUpdated desktop hardware standards, asset lifecycle and implemented a disposal process

Berlin Area, Germany

Working as part of the EMEA team providing support to internal employees both in Berlin and across the region. Responsible for ticket management, resolution and escalation to external vendors or dedicated L3 teams around the worldRegular support and use of many applications including: Jamf, SCCM, Office365, Powershell, SCCM, Java, Slack, Polycom, Citrix and AVDSupporting secure Mac and Windows estate with FileVault/BitLocker, 2FA and SSO Developing improvements to inventory management processes and bespoke tools available to the L2s globally; focused on driving automation, reducing workload and improving data accuracy